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Very fast and helpful support. We have had 4-5 adjustments we wanted to make, and every time they responded with a possible fix within hours.
We don't use all the features, but the ones we do work great. More importantly, the support is amazing. We upgraded our theme recently and had some issues getting the filters to work on mobile devices properly so reached out for some assistance. We had a response within a few hours and our issue was resolved within a day. Would highly recommend this developer to others based on the support alone (But the apps are great too!)
Hi earthYARD team,
It is our honor to be your trusted partner in your journey. Thank you for your precious time to share your thought on our app. We promise to continue to strive and bring the best service to our valuable customers. Your words is a thoughtful reward for our team!
Sincerely,
BoostCommerce team
This app is really great in terms of the flexibility it gives to manage the filters and how they will look. And still if you want some customization, the support team is there for you!
Just one thing that I personally didn't like was the requirement to press the "Sync" button every time we make changes to any product in order to show those changes on the front-end. There should be an auto-sync option.
But apart from that, definitely recommend this app.
Hello,
Thank you for sharing your concern with us!
Basically, you don't have to manually sync every time you make changes to any product because the sync between our system and Shopify is automatic via a Quick Sync process.
By default, the process runs every three minutes to check and update any modification you have made. Please note that all updates from a store are queued and processed one at a time so it could be a little bit delayed if there are a lot of updates (like thousands) in the queue.
Our representative already reached out to you via email to explain further on this concern. May you please check it?
All the best,
Boost team
Amazing service, managed to get it looking perfect to match my store, very quick turn around from me wanting a design change to it being live on my store. 100% recommend.
Hi there,
It absolutely feels wonderful to know that you have a great experience with our app. Your satisfaction keeps us moving and striving for better customer service. Our staff would like to send their thanks to you for sharing your beloved thoughts about our service. We cherish every amazing compliment that you have given us. Thank you once again and we wish you all the best!
Your sincere,
Boost Team
Great app, fast suport, always helps you. Very satisfied with the app. has all the important functionalities.
Hi there,
Thank you so much for giving us a good review. We are happy to hear that you are satisfied with our products and services. We always try to provide quality support and features to your specifications.
Please do not hesitate to reach back if you have any questions or concerns, we would be happy to help.
Wishing you the best,
Boost Team
Boost Filter app is great, clean UI and a lot of customization available. But what makes this app EXCELLENT is their top notch level of customer service by the tech team. They truly provide an amazing customer experience with their level of knowledge and service. Definitely recommend this app!
I used this app to implement filters on my store and like that the support team have been very quick and efficient at fixing any issues i may have.
Great app! Customer service is great and always happy to help with any questions we have. I strongly recommend to have nice filters on you collections and a powerful search tool!
We had tried another filter app before this one and had endless issues. We switched to this one and it was so easy. Integrated so seamlessly and works so well. It was somewhat confusing to edit the filter systems at first but there are so many helpful articles that it just takes some time to learn the app. The best part is the support. If I could rate support over 5 stars I could!! They were so HELPFUL and so RESPONSIVE. Could not recommend this app more highly.
Hello,
Thank you for sharing your thought. We're overjoyed to learn that you are seeing the benefit of using our app and how it is acting as a springboard for learning. As ever though, please keep us updated if there is anything else we can help you out with.
Wishing you continued success.
BoostCommerce team
A good and useful app with a fantastic support team