レビュー (1,967)

総合評価
4.7
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の3%は1つ星です
2018年4月2日

We have had a very good experience with their support. Great app, looks awesome on our site once implemented.

Phonesmart 2
アメリカ合衆国
アプリの使用期間:約1ヶ月
2021年4月12日

fantastic app with multiple features, and always receive fast and helpful assistance from the support team. thanks!

fortyclothingglasgow
イギリス
アプリの使用期間:約1ヶ月
2021年4月27日

This is a must have app. I have tried other filter apps and nothing compares to this app. Not to mention, the support team is by far one of the best I have ever dealt with. They are very helpful. Any issue I did encounter they handled it.

Susan Lanci Designs
アメリカ合衆国
アプリの使用期間:約1ヶ月
Boost Commerceが返信しました 2021年6月6日

Hi there,

Thank you so much for this valuable feedback. We really appreciate it and love to know that our app fits well with your needs. Also, we are extremely proud of our Customer Service Team and happy that you appreciated working with us.

If there is anything else we can do to improve your experience, please let us know!

Cheers,
Boost Team

2022年9月21日

This is a solid app. The overall impact to site speed and performance is a slight downside, but support is always responsive and helpful.

testfaostore
アメリカ合衆国
アプリの使用期間:約3年
Boost Commerceが返信しました 2022年9月21日

Hi there,

Thank you so much for your feedback and for your kind words towards our app and team!

We are truly sorry to hear that you're not having the best possible experience with our app and we would like to investigate further any performance issue you might be having.
Could you please get back to us via our current email thread so we could help you move forward accordingly?

Your satisfaction is our highest priority and we would like to ensure that we have provided with everything you might need.

We look forward to hearing back from you and wish you continued success!

Sincerely,
Boost Team

2019年11月21日

This app is perfect, really easy to use, really clear, and really powerfull ! I need some adjustments like add this, remove that, and the team is really helpfull, professionnal and amazing ! A must have if you need to filter yours products, and a search fonction really powerfull ! Thanks to the team !

Billau Armes Tournai
ベルギー
アプリの使用期間:約1ヶ月
編集日:2017年10月3日

I have decided to update my review since the problem has been fixed. I really do like this filter. It is clean and easy to use with some powerful features in comparison to the others out there. Truly a 5 Star app.

My only quirk (and this may have been an isolated situation), being that this is a paid app and more pricier the other ones here, I would say that the communication factor when there is an issue needs to be better handled. Just some clear direction of what is the status and what is the estimated time to resolve an issue. I understand they may have limited staff but at least tell me 24 hours turnaround. This may not happen too often since I am sure this app works 99.9 percent of the time but even more reason to provide excellent customer service with minimal issues.

Again, I still believe this is a 5 Star app. I recommend it to everyone who needs a powerful and efficient filter for their store. Thank you for making this available. Check the filter out on my store at Nothingbutsounds.com

Nothingbut Sounds
アメリカ合衆国
アプリの使用期間:約1ヶ月
2023年8月19日

We do not recommend this app.

It breaks our collection pages. Our developers cannot find a workaround like many 3rd party apps.

Usually, the response time to fix it is quick. However, our collection pages have yet to function correctly in nearly one week, and Jayson needs to provide the proper support.

This is not defamatory; it's just true.

We've used this app for a few years. However, we will find a new one or build something ourselves ASAP.

Very disappointed in the Boost dev team's response time.

ML Furs
アメリカ合衆国
アプリの使用期間:3年弱
Boost Commerceが返信しました 2023年8月21日

Hi ML Furs Team,

Thank you so much for taking the time to provide us with feedback.

We want you to know that we have received and acknowledged your concerns. Your feedback matters greatly to us, and we are committed to addressing any issue to ensure a seamless experience for you and all our users.

Our team has reached out to you with a suitable solution. We await your response and value your collaboration in resolving this promptly to ensure your satisfaction.

All the best,

Boost Team

2022年12月5日

The app is genius and so is the support. Best app ever for having filters and search functionality. Thank you

Qbik Online Store
インド
アプリの使用期間:約1ヶ月
Boost Commerceが返信しました 2022年12月6日

Hi there,

Thank you for your valuable feedback!

We are so happy that our team was able to answer all of your questions and resolve your concerns promptly. It's something we've worked hard on and we're pleased our efforts resonated with you.

If there is anything else we can do to make your site more awesome, please let us know.

Cheers,
Boost Team

2023年1月19日

Boost support team has been wonderful and very quick to provide solutions to my problems. They respond very fast through emails, keep up the good work and hope to grow together with Boost

Club21SG
シンガポール
アプリの使用期間:約1ヶ月
Boost Commerceが返信しました 2023年1月26日

Hi Club21SG team,

Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Your kind words are our source of strength to continue to serve and deliver our best work to our customers. We are always around here for you so if there is anything we can make your site more awesome, please don't hesitate to reach out to us.

Cheers,
Boost team

2023年8月24日

This app really did the job for us for a few years.

We're primarily a secondhand shop. We have a big inventory with lots of variation in items so the filtering ability of this app made it easier for our customers to find what they want in large collections.

It's all gone a bit wrong us for with it recently though. The newer version of the app has some nice touches (like infinite scroll) but it also forces you into using their product grid in collections. You can't 'just' have the filters

If you've got a custom font on the site, it won't work.
If, like us, you are using a different image size to the ones they offer you'll have trouble
if you were making amends to the product grid and cards yourself in the code, that ability has now gone

I really think there should be an ability to just use the filters or to revert to the old style of the app. The new version is overreaching in what we want it to do and as a result we'll have to transition to a new app. We don't really want to do that and it's , shame because the filtering (i.e. what we got it for) is PERFECT for our use case.

It's just a shame that the developers have decided that merchants will always want to use their collection product grid settings.

Shop for Shelter
イギリス
アプリの使用期間:約3年
Boost Commerceが返信しました 2023年8月29日

Hi Shop for Shelter team,

Thank you for bringing the issue you encountered with our app to our attention. We sincerely apologize for any inconvenience this may have caused and appreciate your patience as we worked to address it. We're glad you're satisfied with the solution provided.

If you have any further concerns or need assistance, please do not hesitate to contact us. We value your feedback and remain committed to providing you with the best possible user experience.

We genuinely appreciate your kind collaboration!

Boost team