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The app started causing bugs on our website on Wednesday Nov 23 when our traffic is high for BFCM. None of our collection or category pages are loading bc of Boost Commerce bug. We cant get in touch with anyone at Boost commerce to solve it nor did we get any messages about this. Shopify is saying Boost Commerce is causing issues with many stores this day but they cant help us since its a 3rd party app.
Dear Nicollette,
Thank you for your honest feedback!
We appreciate your kind understanding in this issue and sincerely apologize for all of the inconvenience you experience. Please rest assured we are all hands on monitoring our system to avoid any unexpected issues in the upcoming days.
Moreover, it is great to know your store is back to normal as you expected. Don't hesitate to let us know if anything pops up, our team will be ready for you anytime you need our assistance.
With gratitude,
Boost team
We are happy with your service, support and the app functionalities. The product filter and search app provides all the required feature. The developers in the app team is awesome with a lots of knowledge.
Hi team,
We are glad that you have recognized our app's values and thank you for choosing us. Our team always tries our best to ensure a satisfying experience for our dear customers and your kind words have greatly encouraged us to do better.
Wish you all the best and hope we will bring more value to your growing business!
Boost Team
Removes the annoying limitations of Shopify's filtering and search. Great app. And a support team that's on the ball. Highly recommended.
Hello there,
We appreciate you taking the time to give us such a heart-warming review. At Boost, we value your time and always strive to provide fast and efficient service.
Thank you for your trust, and we are thankful for amazing customers like you.
We are always here for you whenever you need our help.
All the best,
Boost team
Excellent support. Amazing app that does much more than expected. Really worth the price to have such a quality app.
Great app for adding filters to your storefront. Works like a charm. Great support too: in case of any issue, the support department will follow this up and fix it very quickly.
Hi there,
Thank you so much for this fantastic feedback!
We’re glad that you enjoy the app and our service. Everyone here at Boost loves to know that our customers enjoy what we do. We always try our best to make your experience memorable, and glad that we seem achieved it!
Look forward to making it even better in the future!
Warmest of regards,
Boost Team
Responsive group. Search functions as advertised. Easy to configure. Even the addition of a few special considerations was simple to implement.
Hi there,
Thanks so much for taking time out of your day to leave us a review! We really appreciate it.
Glad to hear that our app has empowered you to create an awesome store. Our team works hard to make sure that merchants feel supported. Hence, please feel free to keep reaching out to us if you have any feedback on how we can make things easier, we are always eager to hear feedback!
All the best,
Boost team
This app is amazing. And the boost commerce customer support is even better. So far, all of my questions could be answered and even individual customization requests were neatly implemented in my shop. I can really recommend it. 5 Stars.
Hi there,
Thank you for taking the time to write us this review.
We are proud to have a wonderful customer like you. Glad that our outstanding Customer Support is recognized. We put customer experience and satisfaction is our top priority, and your kind words encourage us to deliver better performance every day.
Thanks again! We are here anytime you need.
Boost team
I highly recommend this app for flexible and powerful filtering that can seamlessly integrate with your site. We had specific requests for styling to match our site and needed custom work on the app to support our variant option structure and the support team was very responsive and effective at meeting our needs. They answered all my questions clearly and set clear expectations for what/when/how code changes were needed to get the seamless integration we needed. It was quick and is working great! Would definitely use on other stores.
Hi there,
Wow, what a review! Simply thank you for your outstanding review!
Trying to achieve your ideal filter is our destiny and we are overjoyed to learn the work meets fully your expectations.
We are always around here for you so if there is anything we can make your site more awesome, please don't hesitate to reach out to us.
Wishing you every success!
Boost team
I got this app because I believe it is the best app for filtering products and creating custom filter trees. I had a small issue setting up the app to work in my store, and BoostCommerce's customer support replied to me quickly and had my issue resolved within the day. I am very impressed with their support and their app.
Awesome app and excellent Support! They fixed every request we asked for. The App is awesome, it does exactly what we wanted in our site.