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Great features, great support team, anything you can't figure out on your own, team makes sure they help you
Default sorting options don't work so the app pushed all my sold out products to the top of all my collections and killed my conversion. There's no live chat, just an email function replying within 24 hours. Deleted.
Dear Customer,
Thank you so much for your feedback.
We are truly sorry to hear that you did not have the best experience with our service, but we would like to have the chance to revert this.
We have been trying to contact you over the phone through the number found in your store contact section, but we weren't able to so far.
We also sent you an e-mail regarding this issue, so you can reach us back through it and let us know if you have a specific phone number you would like us to reach to.
We would appreciate the opportunity to check this for you and resolve it as soon as possible. Your kind collaboration will be highly appreciated.
Sincerely,
Boost Team
GREAT support!!!! I had some small changes and questions to get the app up and running how I wanted and they were friendly and quick to help!
Hi there,
Thank you for your valuable feedback. We couldn't be happier to learn that you love our product and service team. With your encouragement, we know we are on the right track and will do our best to keep it up to bring you such a better wonderful experience in the future!
We hope to see you around and always wish you the very best.
Cheers,
Boost team
This is the best product filter app in Shopify. It's really easy to set up and very flexible allowing more complex filter rules. The support team is amazing, they're very fast to respond and implemented our custom requirements with no issues.
Hi team,
Thank you so much for your kind words! We are delighted to hear that you had a pleasant experience interacting with our customer support team and that our app has been beneficial to you!
We completely understand how comforting it can be to have your problem resolved quickly, and we are pleased to hear that our diligent support team was able to do so.
Next time you have any further questions or concerns, please contact us. We hope to see you around.
Best wishes for continued success,
Boost Team
Really amazing app and even better support. Quick response, always willing to help. Highly recommend using this app above all others.
Very helpful and quick to reply to questions, easy to edit on my end as well. I had switched from another search app that was complicated. This is very user friendly. I can change the amount of variants, colors, sizes that show. Keeps my site looking clean and streamlined.
Good customer service and fast response
Thank you much Lucy Tr!!!!
Highly recommend !!!!!!!!!!!!!!!!!!!!!
Amazing app truly impressed. Support is great, handled all my requests very quickly and now the site is looking great. would highly recommend it.
I received excellent support from this company even pre-launch. I had a couple minor issues beyond my skillset and there were fixed overnight (on a holiday no less). Implementing a new search capability is a big decision but I have every confidence this developer is looking out for me.
Hi there,
We are thrilled that you were satisfied with our services and really appreciate you for spreading out your experience with our app. Your kind words have boosted the whole team to work harder.
Should there be anything else that we can do for you, please do not hesitate to reach back to us! We are always here for you.
Best wishes,
Boost Team
Great to add complex filtering options to the store. We wanted something that looked like Expedia and this did the trick!