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The app was causing an issue with our theme. We were told that it might take a few days for the bug to be fixed because of a heavy workload on their end.
However, the Boost team always communicated with us in a friendly and professional manner, and kept us informed on progress, which was much appreciated! Overall, the fix took less time than expected, and everything works fine now. Thanks for your service!
Hi Cochic team,
Thank you so much for sharing your experience with our app features and customer service. The team will be thrilled to hear your feedback!
Our team will definitely be happy to read what you wrote. Our goal is to put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day, and it sounds like we achieved that goal with you.
As always, we are here anytime you need us.
All the best,
Boost team
With prompt and thorough responses from the Product Filter & Search team, we were able to resolve an issue with our color swatches.
Hi team,
Thank you very much for your kind words! We're glad the result has met your expectations. We'll do our best to keep it up! If there's anything else we can do for you, let us know!
All the best,
Boost team
Fantastic app with lots of useful features that no other similar apps offer. And their support team is really helpful. Special thanks to Jack!
Amazing support.
I hope the best for this company! It is simply the best Filter app on the Shopify store. It works perfectly with the Tags, also in huge quantity. A deep grade of personalization. It costs a lot for high volumes of data but the quality is high. Please take care of the price, because on high quantity of products you can reach a price of 300 euro every month. If you wanna keep low budget and have a lot of products, go elsewhere.
Hello there,
Thank you so much for your compliment!
We are glad to know that our app has served your store well! We understand your concern about the high price. One of the reasons why we offer higher pricing than other apps is due to the features and technology we invest in our app. We also invest heavily in our servers which allows our filters to work lightning fast (200ms to 300ms/request) and stay reliable for our customers.
We hope this explains it clearly to you!
Wishing you and your business every success!
Boost team
This is a great app with robust filter and search functionalities. The customer service and technical support provided by Boost has also been really outstanding. I had a few occasions when I had questions regarding configurations for the app or needed technical assistance in setting things up and the support team was always friendly, helpful and quick to respond.
Hello there,
Thank you so so much for taking the time to give us such a fantastic review. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you around.
All the best,
Boost Team
Had a great experience with the Great support team, from a great app. The Issues were solved in a very short time. Thank you very much!
Regards.
Hi there,
We are grateful for your 5-star review. We really appreciate you being a customer and helping to share the words about us. We’re here for you anytime.
Again, thank you for your trust.
Boost team
I had the best support, the issues were solved with the best disposition and in a very short time. Thank you very much!
I definitely recommend this app.
Hi there,
We would like to send our thank you for your amazing review. This would definitely motivate our team to continue thriving to deliver high-quality customer service.
Once again thank you for choosing us as your trustworthy partner!
Cheers,
Boost Team
Great feature set and the support is strong
So far we are satisfied with their quick response. They are fast and easy to contact. Thank you again for the quick help.
Dear Farad,
We appreciate your kind collaboration and thank you for giving us the chance to configure the issue and correct them for you. We will continue improving our service constantly and offer you the best support we can.
In the future, if you need anything else please don't hesitate to reach out to us via Chat or Email at support@boostcommerce.net. We will always be happy to assist you.
Best regards,
Boost Team
This is the only filter app that should be available on Shopify. Its way easier to use than all the other filter apps (I tried them) and their customer service is top notch and responds fast. Highly recommend!