Boost AI Search & Filter , 1,850件のレビュー
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Wir nutzen die App bei Kamahyoga.com. Es funktioniert alles perfekt. Wir hatten ein paar Sonderwünsche bzw. Fragen. Alles wurde sofort beantwortet und die Sonderwünsche sogar schnell und direkt im Shop umgesetzt. Perfekt - vielen Dank!
Hi team,
We would like to send our thank you for your amazing review. This would definitely motivate our team to continue striving to deliver high-quality customer service.
Once again thank you for choosing us as your trustworthy partner!
Cheers,
Boost Team
Great team service and answer and solve all my issue this is one of best filter function I can find, love the search options
Hi there,
Thank you for taking the time to write such an eloquent review. We are delighted that you have been happy with our services. Our hardworking team will be overjoyed to hear your inspiring words.
If you have any further queries, please keep sharing them with us. We are all around to assist you.
Warmly,
Boost Team
Awesome app with all filter options that you could imagine. The support is also amazing. They came back to my request within hours and solved my issue.
Hi there,
We're delighted to know that you enjoy the benefit of using our app and the prompt support of our customer support team. Your kind words will definitely keep us motivated to continue to deliver great experiences consistently.
We are grateful to have you with us and wish you all the very best!
Sincerely,
Boost Team
Great app. Works well with my shop! The support team is really quick and efficient in helping us to fix any issues.
Very responsive team working behind the app. Would definitely recommend. They will work with you until the desired outcome is achieved and ensure you have what you require. 5 Stars!
Product Filter and Search is an excellent app that we installed very early in our website development. It functions just as it should and seems to be well received by our customers. Good customer support when needed. Thanks Boost Commerce team!
Hi team,
Thank you for choosing our app and for putting your trust in us. We are grateful that our support could be of service to your business.
Your generous words keep us motivated and help us continue to deliver great support seamlessly. We are here anytime you need!
All the best,
Boost Team
Edit:
Boost has since the issues below provided great support and taken the issues seriously. This app will cost you thousands in lost time and hundreds of thousands in lost sales. Do NOT use it.
Extremely disappointing to see how this company has progressed, as we were happy with this app to start with. Lately we've had issues with how the currency is shown using the filter, the app does not replicate the native Shopify formatting;
After +20 emails, a teams meeting, us finding and deleting faulty code inserted by themselves that they could not find, to having it "escalated" and receiving a video that clearly shows all the errors and a claim that all is fine. The icing on the cake is a support request asking why the filter and search sometimes takes over a minute(!) to load. Boost took the initiative to work on the live theme themselves (without any prior consent) rendering the store useless in the middle of the Black Week rush. All you get is an email to confirm if it is working or not, which of course it was not, all filtering, search and other functions were completely non-functional.
Be aware there is no phone number or any other way to get a hold of this company other than email.
Dear Adam,
Thank you for sharing your feedback!
We once again sincerely apologize for all of the hassles. Please rest assured that it was never our intention to have you experience this kind of problem with us.
We truly appreciated your patience while we identified the root cause of which we have sent a details explanation email.
Once again, please accept our sincerest apologies for the inconvenience. Furthermore, we are happy to support you further with your request and will keep following up with you via email until you are satisfied with our work.
We appreciate your kind understanding and great collaboration!
We hope to hear from you soon.
With gratitude,
Boost team
If you want a serious webshop this the #1 app I recommend over anything else. If you make shops for clients this app will especially make them happy and impressed.
Hi there,
We're happy to see that you had a 5-Star experience with Boost.
Thank you so much for sharing! We will make sure to share this with the whole team to keep up the amazing work. Please feel free to drop us an email anytime we can be of further help.
All the best,
Boost team
I have some requirements for custom settings, and I was not hoping the customer service would all respond. But their IT guys take almost 1 work day to deal with my case online and it's a really quick response. highly recommend. Plus, the IT expert Jack is so nice!
Hi there,
We are glad you are enjoying our prompt support! Product Filter and Search is indeed very easy to work with and our support team is always around to help you personalize it, especially Jack - one of our amazing staff. He is happy that he could achieve what you expect for.
In case you need any further assistance, do not hesitate to reach out!
Thank you, once again, for your kind words.
Boost team
Very quick at giving answers both at the live chat and via email. They solve our problem in less that 24 hours.