レビュー (1,975)

総合評価
4.7
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の3%は1つ星です
2024年10月16日

Great customer service I just wish they had a live chat customer service.

Revolucion Lifestyles
カナダ
アプリの使用期間:1年以上
Boost Commerceが返信しました 2024年10月18日

Hi Revolucion Lifestyles Team,

We appreciate your kind words about our customer service!

We do provide live chat support, however, there may be times when an agent is not available immediately due to high demand. We're committed to continuously improving our service to better meet your needs.

If you have any questions or require assistance, please feel free to reach out or follow up with us through the live chat in the app dashboard or via email. We're here to help and look forward to supporting your business!

Sincerely,
Boost team

2024年9月19日

I really appreciate your immediate assistance whenever I have any questions,and the answer is very careful and responsible, it is really a good experience of an app.

ZENOTTIC Eyewear
中華人民共和国香港特別行政区
アプリの使用期間:約1年
Boost Commerceが返信しました 2024年10月8日

Hi ZENOTTIC Eyewear team,

Thank you so much for your kind words and for taking the time to leave a review!

We're thrilled to hear that you had a positive experience with our service. Your feedback is incredibly valuable to us as we strive to provide the best possible experience for all our customers.

If there's anything more we can do to make your experience even better, please don't hesitate to let us know. We are here to assist you.

Boost team

2024年7月17日

Boost AI has a lot of great features at a much better price than our previous search provider. Their support is pretty good and have been responsive to our many questions while getting configured, if a little slow (overnight responses). We have some issues, specifically around side-cart replacement on search pages (which is a pain). We're looking forward to whatever new functionality gets rolled out in the future.

Plant Therapy
アメリカ合衆国
アプリの使用期間:約1ヶ月
2024年6月25日

Very helpful team and a great app. Lots of customization options too for the filters, so almost anything is possible.

Dämmstoff Online
オランダ
アプリの使用期間:2ヶ月
2024年5月30日

Sajid, the developer, was extremely helpful and quick with the custom changes that were required! Thank you :)

BON MAXIE
オーストラリア
アプリの使用期間:約2年
2024年3月28日

The chat support was not working, not letting me see replies and also not emailing those replies. However, once I got on email with Vincy & Luna they were beyond helpful and so speedy. I requested 3 visual changes, as I am updating to a new theme and these requests were dealt with effortlessly.

Toogood
イギリス
アプリの使用期間:3年以上
2024年1月18日

This app basically served the function, but still need some improvement in the sync, and others area as they have been few of error that need get fix. But good thing, the support team has been diligently helping me in resolving all the issue. I will definitely give it 5 stars if the app will improve better in future. Overall, its a useful app and work tremendously for my website. Thanks!

Shukri Shari Group Sdn Bhd (1269727-X)
マレーシア
アプリの使用期間:約1年
2024年4月18日

Upon upgrading to the 2.0 theme, the app had a few issues. Customer support is great, and they were able to help and solve the problems we experienced. Great app!

Mardeco Architectural Hardware
ニュージーランド
アプリの使用期間:約3年
2023年6月21日

The Boost app has been very useful for our search and filter. One issue is that it interacts weirdly with global-e integrations, but support was very helpful in solving all mishaps!

WANT Les Essentiels
カナダ
アプリの使用期間:5年以上
Boost Commerceが返信しました 2023年6月21日

Hi Ted,

Thank you for your feedback!

We are thrilled to know that you find our support very helpful.

Our team is always prepared to go the extra mile to address any questions or concerns you may have and to offer you top-notch solutions tailored to your needs.

Sincerely,
Boost team

2022年8月16日

Support is always quick and really helpful, the search could be a little smarter however for the price it does the job

Tropic Skincare
イギリス
アプリの使用期間:4年以上
Boost Commerceが返信しました 2022年8月17日

Hi there,

Thank you for sharing that our support team was able to help you personalize the search feature promptly!

As you have seen, our app can be easily customized to suit different business' expectations. We also keep improving our features everyday, including the search feature.
Thus, we really appreciate if you could share with us more about your suggestions via our current email thread.

We look forward to hearing from you.

Sincerely,
Boost team