Boost AI Search & Filter , 1,774件のレビュー
Great app, custom filter trees can be confusing however support is fast always happy to assist. Would recommend.
Support is always quick and really helpful, the search could be a little smarter however for the price it does the job
Thank you for sharing that our support team was able to help you personalize the search feature promptly!
As you have seen, our app can be easily customized to suit different business' expectations. We also keep improving our features everyday, including the search feature.
Thus, we really appreciate if you could share with us more about your suggestions via our current email thread.
We look forward to hearing from you.
We love this app for our filters and search. We were able to get the filters we wanted with no sacrifice for design. However, we hate that it does not recognize changes to products or collections and forces you to sync every time you move something around in a collection for it to be recognized in the Online Store. If you use manual sort in your collections, this aspect is kind of a nightmare. Support was able to reduce the amount of time before it auto-syncs, but it's still a hassle. We've used another search app in the past and it had no impact on collections. If new products were added, we manually synced and that was fine.
Overall, great for filters and search, which is what it's for but HATE the issue it's caused for merchandising.
Thank you for your feedback!
We are delighted that you are seeing the benefit of using our app in optimizing product findability.
Actually, the sync between our system and Shopify is automatic via webhook mechanism. The process of a single webhook is almost instantly. However, it's not always the case due to some technical limitations, including there are some kinds of update that we don't receive any webhook from Shopify (https://community.shopify.com/c/Shopify-APIs-SDKs/Webhook-not-received-when-products-reordered-manually-in-a/m-p/546587#M36085).
With the intention of making these limitations less affect your site, we have activated the Quick Sync mechanism for your store. By doing this, our app will automatically trigger a quick sync every 3 minutes to update any modification you have made even though there is no webhook received.
Thanks again for taking the time to share with us! We always appreciate feedback and suggestions.
Wishing you every success!
When I had issues, the team stepped in beautifully and totally supported me. Great support group. Thank You Boost Team.
This is a solid app. The overall impact to site speed and performance is a slight downside, but support is always responsive and helpful.
Thank you so much for your feedback and for your kind words towards our app and team!
We are truly sorry to hear that you're not having the best possible experience with our app and we would like to investigate further any performance issue you might be having.
Could you please get back to us via our current email thread so we could help you move forward accordingly?
Your satisfaction is our highest priority and we would like to ensure that we have provided with everything you might need.
We look forward to hearing back from you and wish you continued success!
We use this app to power advanced filtering & sorting across our numerous collections, as well as search pages. This is one of the best apps I've used on the Shopify marketplace in terms of robustness of their turnkey solution along with the numerous customization options, reliability of their service, and the lightning speed, helpfulness, and general pleasantness of their support. I do have to ding them a star because our use case involves customizing their code extensively, which is pretty kludgy and was initially difficult to parse. But that said, being a company with our own dev team, it's lucky to even find apps that offer the ability to do custom modifications, so I do appreciate that immensely. Overall, I heartily recommend this app.
Thank you for sharing your experience with us and we are glad that our service impressed you!
We believe that our app could have impressed you more since it does have an in-app feature to help your use case without requiring codes customization.
We feel sorry for skipping it and manually assisting you right away since we noticed your store has big data to self-adjust if using our feature.
No worries at all, our representative has just reached out to you and introduced the feature. Hope you find it helpful and please keep sharing if we could be of any further help. We are around here for you.
All the best,
Responsive group. Search functions as advertised. Easy to configure. Even the addition of a few special considerations was simple to implement.
Thanks so much for taking time out of your day to leave us a review! We really appreciate it.
Glad to hear that our app has empowered you to create an awesome store. Our team works hard to make sure that merchants feel supported. Hence, please feel free to keep reaching out to us if you have any feedback on how we can make things easier, we are always eager to hear feedback!
All the best,
They helped us with the support. Good app. Would recommend them. Can be customized on need basis. The got back to within time when we had a small issue.
Dear valued customer,
Thank you for your kind collaboration to help us fix the issue!
It is crucial to us that you are completely satisfied. If there is anything else we can do to make your site even better, please feel free to share with us. We are always around and happy to assist you anytime.
All the best,
The app works well and the support is fast and great. The only negative is there's no synonym function, which is pretty important for my business and improving our user experience. When they add synonym control, then I'll upgrade to a 5 star.
We appreciate you taking time to follow up this feature. As we fully acknowledge how the synonym does sound helpful to the customer once it's launched. Our team's work is ongoing to build and enhance this feature. We will try to get it released within this quarter along with other advanced ones. Please stay tuned with us!
Livia from BoostCommerce
This app is really great in terms of the flexibility it gives to manage the filters and how they will look. And still if you want some customization, the support team is there for you!
Just one thing that I personally didn't like was the requirement to press the "Sync" button every time we make changes to any product in order to show those changes on the front-end. There should be an auto-sync option.
But apart from that, definitely recommend this app.
Thank you for sharing your concern with us!
Basically, you don't have to manually sync every time you make changes to any product because the sync between our system and Shopify is automatic via a Quick Sync process.
By default, the process runs every three minutes to check and update any modification you have made. Please note that all updates from a store are queued and processed one at a time so it could be a little bit delayed if there are a lot of updates (like thousands) in the queue.
Our representative already reached out to you via email to explain further on this concern. May you please check it?
All the best,