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I needed to have the collection template modified, so I created a ticket. Within that day, I got a response back from the Boost team. They were very responsive and professional, and were able to make the custom code change for me in a timely manner. Thank you Charlie and Oliver for helping!
Dear Gleim the Jeweler team, thanks for the great feedback. We're thrilled to hear that Charlie and Oliver were able to assist you promptly and professionally. We appreciate your trust in our team and are always here to support you.
Great support, team is always very kind and helpful. We have been using this app for quite a while now. App has any useful features and excels in offering extensive customization options, perfect for allowing us to create a more immersive experience for our customers. 5/5 stars
Thank you, White Deer Stationery team! It's great to know that the customization options are helping you create a more immersive experience for your customers. Your 5-star review means a lot to us and we're here to keep supporting your success!
We have been using this app for several months now and are very satisfied. Most of all, we appreciate the speed and helpfulness of the customer support team, who are always ready to fix small bugs that may pop up over time.
We've been using the Boost AI Search & Filter app for our Shopify store and are thoroughly satisfied with both the app and the support team. The app significantly enhances our search functionality with accurate AI-powered results and advanced filtering options, enabling customers to find products quickly and improving their shopping experience. Its easy integration and extensive customization options allow us to tailor the app to our specific needs. The support team is prompt, professional, and always ready to help with any issues or questions. Overall, the improved search capabilities have led to higher customer satisfaction and increased sales. Highly recommend Boost AI Search & Filter for any Shopify store looking to upgrade its search and filter functions.
Dear Petriotics team,
What an honor for Boost to know that Boost AI Search & Filter app has made such a positive impact on your store's performance with the AI-powered features, customization features and that our support team has provided you the prompt support as you need. Your feedback means a lot to us, and we're here whenever you need us—just a message away.
Thank you so much
So far, so good! We've been using it for a few months and enjoy the functionality of the app as well as the customer service. Paola and Seri were helpful in getting me setup and showing me some of the customization features available.
I had an excellent experience with the customer service provided by Billie. I received timely assistance and was sent the necessary instructions to complete my installation successfully. The follow-up to ensure I completed the steps correctly was much appreciated.
This level of service is often talked about but rarely seen. Billie was kind and professional throughout the entire process. Highly recommend!
Pro
This app has a variety of use.
Service-wise,support team (Oliver) is very active and help fix our problems as expected
Cons
A bit pricey and based on product numbers
Dear Metro Hobbies team,
Thanks for sharing your experience with Boost! It's great to hear that you’re finding the app versatile and that Oliver has been able to assist you effectively. We appreciate your feedback on pricing and will keep it in mind as we continue to improve our offerings.
This app is easy to use and far more powerful than Shopify's native search function. It has significantly improved the search experience for my customers. I encountered a minor issue while setting up the app, but their support team was instantly available and very professional. They resolved my problem quickly and efficiently. I'm extremely happy with this app and highly recommend it to anyone looking to enhance their store's search capabilities.
Jack, Paola, and the whole Boost Support team have been great to work with. Very satisfied with the work they've done for us and have been helpful whenever we have questions or we need something custom work done.
First, Boost is a great app that gives us everything we were looking for regarding collection and search pages. The product recommendations are also a great feature. The native integration is fast and easy to setup and customize. Second, Boost customer service has been stellar! They are always quick to respond and ready to help in any way possible. I highly recommend them to any one, large or small shops alike.