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Robust app that plays a crucial role on our websites. The support, when needed, has been quick, clear and very helpful. Thank you, Jayson!
Hi there,
It's great to hear from you and thank you for your kind words! This is such a glowing review! We will make sure to share this with Jayson who is such a valuable member of our Customer Support Team.
As always, please don't hesitate to reach out to us if we could make it somehow more awesome for you. We are only a message away. Wishing you every success!
Sincerely,
Boost team
This app is absolutely great. It's very simple and easy to use. It makes your collection pages look great and integrates a much better search algorithm so our customers can find the products on our store much more efficiently. On that note, their customer service is outstanding. Usually responds very fast, and we asked for a custom edit, which would make our images on the site display the same size. They went ahead and added the custom code to make it happen! Highly Recommend this app.
The application is useful and works perfectly. Also the customer service Is very fast to reply and are really patience. I can only recommend this app for everyone!
Hi there,
We would like to express our heartfelt thanks for your kind words. We are very happy that our fast and thoughtful service brings you a pleasant experience.
As always, if we can do anything else to help you, please keep us up to date.
Wishing you continued success,
Boost Team
The plugin is easy to use and aside from that the support is responsive and willing to help every time you encounter some issues with the app.
Hi Riot Swim team,
Thank you for your wonderful feedback! We're more than happy to know that you enjoy using our app and appreciate the prompt support from our team. We will continue to enhance our service to ensure your satisfaction all the time. Once again, thank you for choosing and trusting us as your partner in your journey. We are all around to assist and do wish you continued success.
All the best,
Boost Team
MAJOR FLAW!
First of all I know how this goes, customer support doesn't respond with a solution to my concerns until a 1 star review is left. I will remove this review once the concern is addressed. Here is the concern:
My Filter APP is causing URL structural issues as they do with every website.
For instance when you select 1 or 2 options the URL is lengthy. It makes it harder to rank for certain keywords that are filter options. The issue is MASSIVE not SMALL by any means and it causes tremendous SEO problems. URL's need to be clean and my URL's are terrible. Anyone with the APP should simply look at their URL's when selection ANY filter menu options. THIS IS A PROBLEM!!
There are PLENTY of other websites with filter menu options that figured out how to customize URL's and this APP doesn't offer any possible way to handle this. I'm waiting on a customized resolution.
MESSY and Unnecessary URL'S are one of the most important SEO ranking issues one can encounter. I'm forced to limit my potential because of this APP and most people should be paying attention to this issue.
Also don't be fooled by any response below stating they're working on fixing the problem, once my issue is fixed I'll remove the review.
***** UPDATE *****
Hi there,
Just a quick update here since we got in luck in contacting you via email.
We have applied a general solution of shortening URL that I mentioned in #3 point below along with new features, ADA/WCAG compatible, and speed optimization on the new version of the app.
We can't wait to let you inherit all of these advance updates so please email us back and approve the upgrade work. We will implement them on a duplicated theme. No impact on your live theme is guaranteed.
Looking forward to hearing your response.
All the best,
Boost Team
*******
Hi there,
We appreciated your time to address the issue. The team takes your feedback seriously!
We understand your concern about the SEO and keyword ranking. We would like to inform that we have sent a couple of emails to explain the situation. However, we have not heard back from you since Mar 27, 2020. Here is the summary of our email:
1. We need to follow the Shopify standard URL, that it can have up to two collection levels.
2. We explain that our app is Faceted navigation and it's different with Sub-Collection. In all URLs created by our app, we all add "nofollow noindex".
3. Also, we have given out a solution which will convert the main Tag created by our filter option to the URL with the following format: collections/xxx/selected_tag.
We are looking forward to your reply! And stay safe!
Quick response, perfect service, won't quit until an issue is solved no matter how small it is! Thank you guys!
Hi Advanced Classic team,
Thank you so much for taking the time to leave this awesome feedback!
Everyone here at Boost loves to know that our customers enjoy what we do. We’re glad that you love our service. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!
Look forward to making it even better in the future!
Warmest of regards,
Boost Team
Fairly easy to use. We like the flexibility. Support has been really helpful with our custom requests.
Great product and fantastic customer service. We have had very little problems with the app but when we needed something done. The customer service team was awesome!
The app is super easy to install and to set up. The flexibility of design is amazing and good looking. The support is super reactif and always works around the clock to help you on some customization! Great product and great support team!
Hi there,
Thank you so much for the generous review! We are always eager to know your thoughts on our product and service. Your words have greatly encouraged us to deliver a more amazing performance.
Please reach us should there be anything else we can help you with.
All the best,
Boost team
First of all, this App is the best filter feature I have seen on Shopify marketplace. It's very helpful to our website's user experience.
And the support team is quite professional and quick responsive, they helped me to solve the integration with my theme.
Everything is perfect!