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Been using the app for a while and we are very happy with how it functions and improves the search experience. When a small issue came up, support were great to communicate with and quickly fixed the problem for us.
Boost is a brilliant app. I tried a ton of others, but none quite offered what I needed. This app does it all.
I only scratch the surface with what it can do in my store, but it's wonderful and exactly what I need.
The team are super helpful and get back to you quickly, with customisations and help when needed. 10/10 highly recommend!
Boost is always quick to jump into our theme code to identify and fix issues. We had an issue and one of their team members said they would investigate. Because it was likely someone from another timezone, I escalated and asked for someone in our timezone to handle immediagely. Stephen responded quickly and fixed the issue.
We've been using the Boost app for a year, and it's been great for rendering our product listings in a more organized and user-friendly way. Also, the support team has been very helpful and responsive with any customization or issue.
Works really well. We had one small issue a couple years after installing the app. They fixed the problem quickly. We recommend the app for shops that need a good search experience and filter options on collection pages.
Very capable app with outstanding support. I like all the analytics you get with Boost, it really helps to test new search strategies and see if they worked.
If you have a dev team, or are ready to hire one, then Boost is probably an acceptable investment for you. If you do not, then avoid this extension as there is virtually zero chance you will be successful integrating it into your theme. ZERO chance.
Prepare yourself to read over their code and spend many hours copying over styling from your existing theme - your mileage may vary, but even with a background in this, I've had enough of Boost. You will 100% lose any native theme functionality where there is overlap with Boost, so will need to invest in replacements through new extensions. Wishlists etc, for example.
Dealbreaker for me - Boost hijacks your existing cart functionality which will 100% cost you conversions due to customer confusion and inconsistencies.
Worse yet, their support is an absolute waste of time.
Hi Party Stuff team,
Thank you for using our app and for taking the time to share your feedback with us!
After carefully reviewing your store, we're happy to see that the app has been running smoothly with no issues since you started using it in July 2024. We understand that you've encountered some challenges after switching to a new theme recently. As we mentioned in our ongoing conversations, the new theme is unfortunately not on the list of popular themes that our app is compatible with, which we have transparently shared in our Help Center guide.
We completely understand how important this is to you. Our technical team has put in significant time and effort to provide the best possible solutions, even though the theme is outside our supported list.
We appreciate your cooperation throughout this process and hope to continue assisting you in resolving your concerns with everything we can do.
Kind regards,
Boost team
Their support staff is always on point! Very polite and accommodating. The app itself is tremendously helpful an useful, really allows you to tinker and customize your website's search to your heart's desire!
Thank you, TurntableLab.com team! We’re happy to hear that the app has met you needs. Your feedback is greatly appreciated, and we're always here to help!
The Boost team has been amazing to work with us on meeting our unique industry needs as well as our front end development concepts. Highly recommended!
This is a great app and has really helped to improve our website. The filter options work really well and the search functionality is much improved.
We had an issue with some of our products not working correctly with the search but we contacted the developer and the problem was soon resolved.