Boost AI Search & Filter , 1 852 avaliações
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Great app and great support!! :-)
Terrible Terrible app!!!!! I don't write reviews often and feel the need to express how disappointed i am with this app. I do not remember installing this app and discovered i am being charged a fee each month. I uninstalled the app and wrote to the developers asking why i am being charged a fee. I have received no reply and i am still being charged. Be very careful with this app. I am very very disappointed by this app and the customer service.
Hello Avalonia Team,
Thank you for your feedback. It appears that there might have been some misunderstanding along the way. Allow us to clarify.
It's important to note that the installation and subscription processes are carried out and approved on your end, as we do not possess the authorization or access to approve any charges from your store. We also checked the amount of activities of your usage and they indeed appeared.
When we initially received your email regarding the charged fee, our support agent promptly responded but it seems like it got lost in your mailbox. We also sent a couple more emails in the hope that they could reach you well this time. Could you please kindly check?
Our commitment is to provide prompt assistance to all our customers, and transparency remains a core value for us. Should you have any additional queries or require further clarification, please do not hesitate to reach out. We are always available for continued communication.
Warm regards,
Boost Team
Their support team is fantastic, they are extremely helpful and prompt with their answers.
I'll All About Customer Service & This Team Did Not Disappoint. Great App, Great Company, Look No Further for Your Needs in Filtering & Search!
Hi Roger's Gardens team,
Thank you so much for your wonderful feedback!
We're thrilled to hear that you had a positive experience with our customer service team and that you're enjoying our app. Your kind words mean a lot to us and we appreciate you taking the time to share your experience. We're committed to providing the best filtering and search features, and we're glad to know that we could meet your needs. Thanks again for choosing us!
If you need any further help, please feel free to contact us!
Best regards,
Boost Team
The team is great. I was having a technical error and they fixed it in a matter of time. Highly recommend the app for your store.
Great App - Customers finding it very easy to skim thru our products and can clearly see the sales going up. As we type, the App suggests exactly what one need to buy!
Also, we approached the support team for a technical enhancement & they treated it with high priority & incorporated it within no time. Appreciate the support!
I have explored numerous apps and settled on this particular one.
It works very well and I am now quite satisfied with this app, so I would highly recommend using this app.
This is a great app, offers so many different filter and display options and the search works really well. The customer service is great, very helpful and knowledgeable.
Just had help from the AI searchj. So great guys, very professional and solved my problem! Thank so much.
Hi Modish Team,
We appreciate the valuable feedback you've shared with us. We apologize for any inconvenience you may have experienced while using our app.
Our team has taken note of your concerns, and a representative has reached out to you via both phone and email to address the issue promptly. As we did not receive any emails from you regarding this matter before, could you please check your inbox for our communications to investigate the issue further?
We are eager to resolve this situation as quickly as possible and ensure your continued satisfaction with our app.
Sincerely,
Boost Team.
Boost team is incredibly fast in responding to issues. They're always on top of it. The app is also very straightforward with vast knowledgebase that you can depend on.