Boost AI Search & Discovery , 1 706 avaliações
This app really did the job for us for a few years.
We're primarily a secondhand shop. We have a big inventory with lots of variation in items so the filtering ability of this app made it easier for our customers to find what they want in large collections.
It's all gone a bit wrong us for with it recently though. The newer version of the app has some nice touches (like infinite scroll) but it also forces you into using their product grid in collections. You can't 'just' have the filters
If you've got a custom font on the site, it won't work.
If, like us, you are using a different image size to the ones they offer you'll have trouble
if you were making amends to the product grid and cards yourself in the code, that ability has now gone
I really think there should be an ability to just use the filters or to revert to the old style of the app. The new version is overreaching in what we want it to do and as a result we'll have to transition to a new app. We don't really want to do that and it's , shame because the filtering (i.e. what we got it for) is PERFECT for our use case.
It's just a shame that the developers have decided that merchants will always want to use their collection product grid settings.
Hi Shop for Shelter team,
Thank you for bringing the issue you encountered with our app to our attention. We sincerely apologize for any inconvenience this may have caused and appreciate your patience as we worked to address it. We're glad you're satisfied with the solution provided.
If you have any further concerns or need assistance, please do not hesitate to contact us. We value your feedback and remain committed to providing you with the best possible user experience.
We genuinely appreciate your kind collaboration!
Great filter but hella overpriced cheaper competitors everywhere. Look into globo, i personally just use the free filter from shopify though
Dear valued customer,
Thank you for sharing this feedback. We appreciate your love for our filter in which we take great pride.
Much as that, we are sorry to hear that the experience with our app is not up to your expectation.
We understand your concern regarding the pricing. One of the reasons why we offer higher pricing than other apps is due to the features and advanced technology we invest in our app. Not to mention the huge investment in our servers to allow our filters to work lightning fast and stay reliable for our customers.
The auto Theme Revert function is built within our app to help you safely remove the app code from your theme. However, in any case you delete the app without running this process, it may leave some leftover code.
We have made several attempts to contact you, but unfortunately, have not heard back from you. We have proactively checked your store and see that the live theme is working correctly now. If you need any further assistance, we are always happy and available to assist!
At Boost, we are committed to providing excellent customer support to ensure that our customers receive the best possible experience. We would appreciate the opportunity to get in touch with you as soon as possible to get your concern resolved.
Dear valued customer,
Thank you for reaching out and for giving us your feedback, it really matters to us.
We're sorry that you are experiencing some issues with our app and we would like to apologize for any discomfort this brought you. We want you to know that we're here to support you.
With your kind cooperation, we are investigating this issue and will try to figure out the best solution in earning back the flawless performance on your site.
In addition, please let us know should you have any other questions, we are always around here happy to help.
Warmest of regards,
Even though is a great app itself the way it works mest up big time with other pricing apps like wholesaler pricing or customer pricing apps
So far they are trying their best to add it perfectly in our website. The cool thing is they are trying. Hopefully it will work soon or maybe another week or two I dont know..I dont blame them as its also other apps issues that every app has its own database, to speak with each other starts to get tricky
Thank you for taking the time to leave us a review. I'm sorry to hear that there is an inconvenience bothered you.
With your kind cooperation, we found out the issue is about an integration we have never supported before. Though the 3rd party app hasn't been ready for the integration discussion, we have manually made it settled down just for you. We informed you the result via email but since then, haven't received any further feedback from you yet. May you kindly follow up on the thread and let us know the update from your side? We would love to hear that.
All the best!