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The team at Boost is extremely helpful, it can be a little tricky trying to get features to work (for us it's because we have a super custom theme) but the boost team is always quick and responsive to jump in and help out with whatever we need!
Great app and even better customer service!
We’ve been very happy with Boost and, in particular, the level of support provided by their team. Harry and his colleagues were excellent in helping us resolve a translation issue we were experiencing with the app. They were responsive, knowledgeable and took the time to investigate the problem properly until it was resolved.
It’s always reassuring to know that there is such a helpful and capable support team behind an app. Highly recommended!
Fantastic app and the support staff are amazing. We had an issue with our filters on the website that prevented products loading. The support staff (Ryan and Jayson) recognized the urgency and had everything fixed within 30 minutes. Fantastic service.
Joseph in support went above and beyond helping me today. I could not be more impressed with the speed of the responses and the actual fixes. We have a custom site and there was an issue occurring on our end that was causing a problem for us with our back button. People kept getting sent back to page 1 when they were on page 4 or 5 and clicked on a product within. Joseph was a real hero and went beyond all expectations to provide a permanent fix. Big big fan of this company now. Thanks Joseph.
I recommend boost for it's ease of use , and features that covers revery Merchandizer's need , they have a great support team and very collaborative,
I'm using it for optimization , search , recommendations , filters & Bundles and I'm happy with all features
The tool is handy, reliable and provides accurate Analytics.
Hi Ted Baker,
Thank you for the kind words and for sticking with us for four years. We're glad our support team has been part of that journey.
It's great to hear Boost is covering the full spectrum of what a merchandiser needs, from search and filters to recommendations and bundles. Since you already lean on our Analytics to guide decisions, you'll be glad to know we've just rolled out a Google Analytics 4 integration, giving you an even clearer window into engagement and performance so you can keep making data-driven calls with confidence.
Thanks again for the recommendation!
The support team was very helpful and responsive. Thanks to their prompt and expert assistance, the styling of my widgets was perfectly aligned with the style of my webshop.
Great app with some amazing features. Boost is a platform you can make your own allowing you to add more subscriptions as you grow your business.
The support you also receive is amazing, the ai bot gives you alot of insight but you still have the opportunity to speak to the support team who will do anything to help resolve or answer a query.
We've been using this app for quite a while and we're very happy with it. Recently we tried to use another app to help our site speed and it interfered with how the Boost AI app was functioning. Ryan jumped in when I reached out for help and fixed the problem very quickly. It's very nice to have responsive support! Thank you.
Boost AI Search & Discovery helps us organise a very large catalogue of craft products. We have thousands of products across many different brands and categories, so effective search and filtering are essential. It makes it much easier for customers to find exactly what they're looking for by filtering products by brand, theme, colour, range, and other attributes. This significantly improves navigation and the overall shopping experience.
As someone who regularly manages collections and product categories, I also appreciate how flexible the filtering system is. It allows us to create a much better browsing experience for our customers, and whenever we've needed help understanding the configuration or troubleshooting an issue, the support team has been excellent.
Hi CraftOnline
Thank you for sharing how filtering helps manage such a large, multi-brand catalog. A smooth filtering experience really does make all the difference in helping shoppers land on the right product faster.
Beyond that, Boost has a wide range of features for conversion rate optimization, like Collection page merchandising, AI-powered search, Personalized recommendations, and product bundles, which can help you shape discovery even further across your catalog.
Hope you can give them a try and let us know how it goes!
The Boost team
検索・絞り込みが使いやすく助かっています。
商品名の表示で相談した際も、サポートが迅速・丁寧で、直し方を動画で教えてくれてすぐ解決できました。
機能もサポートも安心して使えるアプリです。
Hi NISHIKINO VINTAGE KYOTO,
Thank you for the kind words about our search, filtering, and support team. Glad the video walkthrough got your question sorted quickly.
Search and filtering are just the entry point. Pairing them with merchandising rules, AI & personalized bundles, and recommendations enhances the product discovery experience for shoppers and brings more revenue. Hope that you will give these features a try!