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My experience with this app has been amazing. It's really easy to setup and their customer support team is incredibly helpful. Very quick responses and knowledge.
Thank you for this incredible review. Happy growth with PickyStory!
Newly added this app to our store. It looks very promising. Trying to set up the build-your-own-box bundle now. Their tool is very intuitive. I had a cookie-related issue when I was adding the app and it got sorted very quickly after escalated it to Support. Also, I asked for a missing feature and was happy to learn that they are already planning to release it soon. Thanks again to Ceren and all the people behind this app.
Thank you for this great review. Happy growth with PickyStory!
Works great right after install. Tried some free products but realized i need to make small payment to get what we need. Update:
Support is amazing I guess they are up 24/7 and very helpful. My experience was with Amor and she was quick and knowledgeable.
Thank you for this incredible review. Happy growth with PickyStory!
I had been struggling for a while & almost gave up. Leizel came to my rescue, went above & beyond to help. Highly recommend made my day/month a whole less stressful!! THANKYOU again +++
Thank you for this incredible review. Keep growing with PickyStory!
The app has a great structure, is easy to understand, even for beginners. The customer support is amazing, they really helped me a lot!!
Thank you for this amazing review. Keep growing with PickyStory!
I left a 5 stars reviews in the past, because their customer service is excellent and the app is very easy to use. When it comes to charges, though, they are not so excellent. I would be happy to pay whatever the charge if they bring me business, but as a matter of facts thay have charged me for something has nothing to do with their business. For example, I set with them a Minimum spend amount of £50 to get free shipping. I have a product (one single product, not a bundle) that costs £52, so they have charged me because they consider every amount over £50, even though that sale doesn't depend at all from their work but it's the price of my product. And also, it happened that one customer bought one single product (clearly it's not a bundle, nor an upsell nor a cross sell) and when I asked explanation they told me that the customer bought it from their cart. Well, I deactivated the app.
Thank you for sharing this review. We’re sorry to hear that you changed your mind about the app. However, we have provided the facts of this case several times, and unfortunately, you chose to ignore them.
Here’s what happened: PickyStory is a full platform for bundles and upsell experiences. Our intelligent cart (PickyCart) was enabled in your store and recommended a product to your customer, which was then purchased. This product was added from the recommendation box rather than your organic pages. We never attribute organic additions to the cart, as it’s obviously not value that we created. The recommended products are generated through our own algorithm and help you sell more products in the store. In this case, the product was a new sale that occurred from the recommendation box, which is why it was attributed to PickyStory.
We reached out to you to arrange a call so we can provide a solution and help you fully set up the app.
The PickyStory team
10/10 would recommend their customer support is fast and good they help you with other stuff too!
Thank you for this amazing review. Keep growing with PickyStory!
The app in general is great - we actually rose AOV by using shop the look feature, support is extra quick and ready to help. The reason I am not giving it score 5 is the appearance of the apps widget on the site. They don't look premium enough. They should do some fine tuning on widgets interface or leave some more options to align appearance with my theme.
Thank you for your review and feedback, we highly appreciate it. These days we are rolling out a bunch of upgrades to some of our front end widgets to give them a more of a premium look, so you should expect an uplift very soon :)
Exceptional customer support from Uğur, app looks very promising for upsells and conversions. Thanks!
Thank you for this great review. Happy growth with PickyStory!
I didnt really know how to set up the bundles that I needed to display on my front page, but then I contacted their support and Ceren walked me through everything I needed to know on how to set them up properly, she was super nice (and she also has a really cool name!) Would recomend reaching out to them anytime.
Thank you for this great review. Keep growing with PickyStory!