Bundles & Upsell | PickyStory , 681 recensioni
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Occasionally, the system doesn't integrate properly with Shopify or is a bit difficult to work with. HOWEVER, their customer service is top notch. Everyone is always quick to respond and help fix every problem I've ever had. And once it's fixed by their excellent support team, Pickstory works great. 10/10
Thank you for this incredible review. Keep growing with PickyStory!
Excellent, I have been with Picky from early on, and it makes a big difference to our store.
Thank you for this great review. Happy growth with PickyStory!
My experience with this app has been amazing. It's really easy to setup and their customer support team is incredibly helpful. Very quick responses and knowledge.
Thank you for this incredible review. Happy growth with PickyStory!
This is such a better service than the one I was using before. It is so easy to create new bundles in a really customer-friendly way, and it integrates really well with my warehouse software. Most importantly, the customer service is *so* good. They respond in less than a minute and are always so helpful.
Thank you for this great review. Happy growth with PickyStory!
I recently added Pickstory to my Shopify store and was impressed by its seamless functionality and the significant boost in upsells. What really stood out, however, was the customer service, especially from Ceren. Her prompt, insightful support not only enhanced my use of the app but also positively impacted my sales. Ceren's dedication is a true asset to the Pickstory team. Highly recommend for any store looking to improve their sales strategy!
Thank you for this amazing review. Happy growth with PickyStory!
I haven't been using the app for very long but so far the experience has been really great. There are a ton of different offers that you implement and the offers look great on your site. The customer service is also super rad. Every time I've opened a chat I've gotten a response in just a few minutes. I'll edit this review if things change. So far.. A1!!
Thank you for this incredible review. Happy growth with PickyStory!
Great customer service. Looking forward to seeing how the app performs.
Thank you for this incredible review. Happy growth with PickyStory!
had a few issues getting going with this. However, the team did manage to find a solution so I am looking forward to getting this app rolled out and live.
Thank you for this amazing review. Happy growth with PickyStory!
Thanks, Ceren!
So... Functionality is worth 50 per cent in any company, because the other 50 per cent is the people behind it. Today I was very confused about my offer and I installed several and several applications and in some of them I asked for help from support where in some I didn't get an answer and in others they didn't want to know. I don't judge that attitude but I'm only evaluating this app now because I've actually installed Pickstory which isn't even one of the best apps in terms of features, honestly, but you've just won a customer, because people are worth a lot and Miss "Ceren" has proved that and there's no point in explaining any further, I'll just leave you with the message I sent her:
"Ceren, I really enjoyed talking to you and I'm really sorry that we're going to lose touch because you don't really meet people like that every day. Thank you very much for all your willingness and speed. "
Thank you for this great review. Keep growing with PickyStory!
I actually really liked this app at first. It's pretty easy to use and customer service is good. However I noticed in my orders that they were being tagged with "Pickystory" even though the bundle wasn't being purchased. So basically, if someone adds to their cart with the bundle, then removes everything in the cart except 1 or 2 items, Pickystory counts that as their revenue, and I just don't see that as fair. Super happy to pay them when the actual bundle is bought, but this method just sucks because it's charging you without the sale of the bundle. I'll be looking for another option.
Thank you for your review. PickyStory only attributes revenue that was generated by or directly influenced by a PickyStory tool or scenario. We have reviewed your case and confirmed that the line items were attributed correctly, as they originated from a PickyStory bundle addition.
We have reached out to you directly to resolve this issue and to ensure that we provide complete information about this case.
PickyStory team