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STAY AWAY! BUGGY AND EXPENSIVE.
This app is full of bugs. Support is responsive yet makes one open promise after the next that are never delivered.
It takes forever to setup bundles as each one has to be manually inputted and configured one by one. Due to the hundreds of hours I had invested in setup and troubleshoioting with Pickystory, I ended up using this app for far loinger than I should have.
Soon after downloading the app and setting up my bundles, I was told I would be migrated to their new platform imminently. But it was more than ONE YEAR of bugs, overcharging, bundling products being removed, cart integration failures, lost revenue and lies from the PS dev team.
At one point, the pickystory app removed ALL of my 273 bundles, on the biggest launch day on our site, which resulted in thousands in lost revenue.I was still charged IN FULL for that month despite it being a crash on their side that they admitted to.
Stay away - more headaches and time spent logging bugs with support than its worth. Also, the charges are not at all transparent and this app completely overcharges for what it does. They also attribute every cent of revenue generated to their app, meaning you are charged exorbitant commissions, which they refuse to give you a detailed itemised invoice for.
I found a great alternative for 1/10th of the price, called Simple Bundles. Same functionality, great support, reasonably priced.
Thank you for your review. We’re sorry to hear that we didn’t meet the level of experience we strive to provide to all of our customers. You were subscribed to an older version of the app, and we offered to migrate you to the latest version. We’re planning to proceed with the migration as discussed, and we hope to turn your experience into a positive one.
We also reached out to you to set up a call to see how we can further assist you.
Thanks,
PickyStory Team
This app is very good for upselling and creating bundles and deals. I have been using the app for quite a long time now and the customer service is outstanding.
Thank you for this incredible review. Happy growth with PickyStory!
great app and great customer service, especially ugur can was super helpful!
Thank you for this amazing review. Keep growing with PickyStory!
Such a great app - easy to use and the chat support is super helpful.
I wasn't sure how to customise the design of the Picky story cart to match my store so I got in touch and Uğur made all of the changes for me.
Really pleased
Thank you for this amazing review. Happy growth with PickyStory!
Great app! Customer Support is solid, shout out to Carlos, he is so helpful!!!!
Thank you for this great review. Happy growth with PickyStory!
Easy to navigate and if you do come across an issue the customer service is amazing, very responsive
Thank you for this amazing review. Happy growth with PickyStory!
Great customer service thanks to Ugur!
Thank you for this incredible review. Happy growth with PickyStory!
hele fijne app met veel mogelijkheden en hele goede service! Blij mee
Thank you for this amazing review. Happy growth with PickyStory!
Excellent customer service.
Thank you for this amazing review. Keep growing with PickyStory!
Expensive app but it does work! I have been able to bundle products together that have 8 variants each all whilst tracking inventory. I would highly recommend it but it is expensive so factor it into your costs.
Thank you for this incredible review. Keep growing with PickyStory!