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The 5 stars are for the customer support that I received! Paulo helped me to get the app up and running on our site and answered all of my questions. Best customer support that I've experienced with any Shopify app!
Thank you for this great review. Keep growing with PickyStory!
The app is great in terms of integrating perfecty onto the website and it lets you create a lot of different specific bundles. BUT I had a lot of issues to reach the final result (and I still have):
1) Many times the app "failed" in recognizing products, not loading images or worst not including the price of a specific product in the bundle
2) If I try to use the "advance" option to set the bundle on a specific URL (in this case the shop the look gallery) the "set position on page" doesn't work. Every time I try to use it, it highlights the area I want to use but the widget does not appear.
3) I wrote the assistance to fix this problem and after 2 days of chatting the problem is still there, plus I can't write to the assistance every time I need to replace the widget, it would take too long to finalize a bundle
4) I've chat with 3 assistants and a person said I can't place the widget in a certain way and another person said I can....
5) I have to pay for this app and it doesn't work properly....I'm currenty on trial period and will soon decide if I want to keep it or not, at the moment is a big NO
Hey,
Anna from PickyStory team here.
I’ve checked your correspondence with the team and it seems that there was a misunderstanding regarding placing Shop the Look on product pages. In order to display a PickyStory deal on a product page the product needs to be a part of the deal. The reason for this is to make it easier for merchants to quickly create new deals and position the automatically on product pages.
I’ll be happy to make sure that everything works as expected, I’ve reached out to you via email so we can hop on a call and solve this issue.
Thanks,
Anna,
Head of Support
Great app, I'm really enjoying it so far! I contacted the customer service through the chat a few times and they were super responsive and helpful.
Thank you for this great review. Keep growing with PickyStory!
I used this app for the Shop the Look gallery page and the button feature on the product page. I needed something that allowed for bundle discounts and listed the bundle products clearly on packing slips for fulfillment and this one checked the boxes.
I had some challenges getting it set up, but Alex hopped on to help me on a Saturday and got my set up finished for. Having great service overshadows challenges any day for me!
Style Sew Me Patterns, thank you for the kind and warm words. We are always here for our customers and people who are interested in PickyStory, no matter the day :)
Enjoy upselling with PickyStory!
Tried Bold, Bundable, and few others, PickyStory is what I ended up using though, simple to use and good customer support.
Thank you for this amazing review. Keep growing with PickyStory!
superb help, this is single best app for bundles and I've researched many, They have all the options needed
Thank you for this incredible review. Happy growth with PickyStory!
Great service - this app has been very helpful to build custom bundles for our brewery website. Expensive but good
Thank you for this great review. Keep growing with PickyStory!
Great + super fast Customer Service. Also the App is super easy to use and you can create so many looks & Bundles. I am sure it will boost online sales!
Thank you for this awesome review! Keep growing with PickyStory.
Great app! Great service!!! Very easy to use and they provide a very fast response. I recommend it 100%
Thank you for this incredible review. Keep growing with PickyStory!
Responded so quickly when I used the chat service. UI is pretty as well, some of the other bundling apps look quite ugly.
Thank you for this amazing review. Keep growing with PickyStory!