Bundles Upsell | PickyStory , 390件のレビュー

The Build Your Own Bundle feature was extremely buggy for us. Even after walking through it with an agent (who was very nice), we still couldn't get it working. The style customization options are limited (too limited for our needs). We didn't try any of the other features.

Huge bug on their own features regards pricing a bundle fixed during checkout. In the cart is shows the sum of products, and not the bundle price which is confusing for users. Highlighted this issue, got a reply that their developers are in Ukraine.. A day later, got feedback from a developer, that there was no issue. Shared print screens then he added random text during the checkout process of a user, which was completely not asked for. Highlighted the issue again, to please remove this. Then they directed me to their UI to inactivate a piece of text, which was never asked for. Sorry, but this is not how you treat your users who are helping you to solve a important bug.

The app is great in terms of integrating perfecty onto the website and it lets you create a lot of different specific bundles. BUT I had a lot of issues to reach the final result (and I still have):
1) Many times the app "failed" in recognizing products, not loading images or worst not including the price of a specific product in the bundle
2) If I try to use the "advance" option to set the bundle on a specific URL (in this case the shop the look gallery) the "set position on page" doesn't work. Every time I try to use it, it highlights the area I want to use but the widget does not appear.
3) I wrote the assistance to fix this problem and after 2 days of chatting the problem is still there, plus I can't write to the assistance every time I need to replace the widget, it would take too long to finalize a bundle
4) I've chat with 3 assistants and a person said I can't place the widget in a certain way and another person said I can....
5) I have to pay for this app and it doesn't work properly....I'm currenty on trial period and will soon decide if I want to keep it or not, at the moment is a big NO

This app looks nice (that's why I am giving it 2 stars instead of 1)
It displays the collections/looks nicer than other apps. But that's about where it ends.. The functionality is based on discount codes which doesn't work for a lot of scenarios. Then I am having problems with the discount not showing in the cart (it shows in checkout but not in cart) which is confusing for customers and leads to drop-outs as they think they are not getting the bundle discount. I submitted the issue on 3rd March, it is now the 30th and they still don't have a solution. The only reply I have had is when I chased them about it and they said they are still working on it. 2 weeks ago...

Caused an issue with my theme and I had to uninstall everything and get a new theme. Got everything set up and went to reinstall this app, because I actually liked it despite the theme issue, and am met with {"detail":"No user matching this token was found."} and can no longer install it on my store at all. Wasted an entire night redoing my entire website just for this app and am met with this. Incredibly frustrating all around.