Recensies (727)
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It was the worst possible experience. I will write in detail later.
Hi,
We checked your account and it looks like we addressed your issues fully regarding a translation that you requested and image ordering in the widget. Our support team reached out to you to update you about it.
We are sorry to see that you felt this about the experience with PickyStory. We reached out to you again to see if we can help with anything else.
PickyStory team
They indicate that the basic price is $9.50 but it is not, it is really $14.50.
Change the price and do not cheat, I hate these companies that put hidden prices. I proceed to remove my subscription.
Hi,
Unfortunately, this isn't correct. After checking your account, you were subscribed to an older plan version which was priced at $14.5/month. We changed the basic price for new customers to $9.5 as we do from time to time to promote the app.
We invite you to contact us directly in order to solve your issue.
Thanks,
PickyStory Support
They promisse features within a deadline of week and they never endup on delivering it. This is a terrible bundle plugin and the customer support is by far the worst we've encoutered so far.
We are sorry to see that you decided to leave this type of review although we did everything we can to explain that we are building the next version of the app which will support displaying bundles on any page (the function you were looking for). As a business, you can understand that development is unexpected and sometimes take a bit more time. We updated you that the new version will be available in several weeks, but unfortunately, you didn't give us a chance to work with you on that. We are still welcoming you to reach out to us so we can make sure the new functionality will be integrated into your store.
Alex G.
Revealing the truth behind this app!! I dont usually write review for apps but because this one has such a high rating, which duked me into downloading the app, I am going to leave 1.
This app tagged all of the sales that my store generated and claims that the sales are from the app. I would have generated these sales without this app. Then tried charging me $50 a month, additionally they take 1% of revenue!!! WHAT A SCAM THIS APP IS
Hi,
We're sorry to hear about your experience with our app. PickyStory is designed to boost your store's revenue through various upselling and bundling tools. The app's pricing is determined by the amount of revenue it helps generate in your store.
We'd be happy to provide further explanation and work together to resolve any issues. Our team has reached out to you directly for further assistance.
Best regards,
The PickyStory Team
This is app has really given me pain in my butt. I told them to solve a issue I was facing after turning one off there option they weren't able to do that and told me to do so... What kind of support is this who tells there clients to solve the issue by there own self's?
Thank you for your review.
We are sorry you didn't have a positive experience with us lately.
We just contacted you to hop on a call and solve this issue with our technical team
PickyStory team
When I want to install the app I get the peace of code:
{"detail":"No user matching this token was found."}
Slowed my shop down to a crawl and cluttered up my product pages. I was just looking for an option for BOGO to be auto applied to my customer's cart, not for this giant widget that makes everything run like molasses. Would not recommend unless you have very small deals you're looking to do.
Hi Sarah,
We are sorry to hear that you didn't get the top-tier experience we are trying to provide to all of our customers. As every store theme is different, sometimes some one-time adjustments are required. We provide 24-7 live support to ensure our customers are getting the full attention needed. Upon checking your case, it looks like you contacted our support team but you never replied to their messages.
Our team contacted you again and would be happy to hear back from you to resolve this issue.
Thanks!
Anna
Head of Support
I want to delete the app but it's impossible to figure out. They lock you in but don't allow you to cancel at ease.....
Hi,
All apps on Shopify including PickyStory can be easily removed from your Shopify Admin. Recently, Shopify changed the admin's user interface and now you can find your apps under - Shopify admin -> Apps -> Apps and sales channel settings.
We also reached out to you directly regarding this matter.
Thanks,
PickyStory team
["charge_id not set"] fix this ............... Not a good app, i dont recommend this to other ecommerece shops.
Hi,
We're sorry to hear that you have experienced this issue. Our team would be more than happy to investigate this and help you onboard successfully.
We reached out to you directly through email.
The PickyStory team