Avaliações (729)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
14 de junho de 2023

Excellent Help and customer support, Insanely quick help will recommend. Very good app for bundling also!

Day`nite
Noruega
13 days usando a aplicação
Questão respondida por PickyStory 14 de junho de 2023

Thank you for this incredible review. Happy growth with PickyStory!

30 de julho de 2021

I have tried many different apps and Bundles App | PickyStory stood out from the crowd! App offers so many possibilities, I will stick to it. I had loads of questions and the team has been extremely helpful and very responsive, went out of their way few times and done amazing. Can't recommend them enough!

Walinsta
Reino Unido
13 days usando a aplicação
Questão respondida por PickyStory 30 de julho de 2021

Thank you for this great review. Happy growth with PickyStory :)

Editado a 7 de dezembro de 2021

I received support from Leizel and Roziel and they were so outstandingly helpful. I had many questions and specific kinds of discounts to set up, and had been encountering different issues in setting them up in other apps I tried. But they were able to help me figure out all of the issues I was having. No only is PickyStory very capable in its offerings, but their instant chat support was the best thing for me. In the other apps I tried support was difficult to come by or time-delayed, but PickyStory's customer support is top-notch! Thank you Leizel, Roziel, and PickyStory!

Butter Tart Lady
Canadá
13 days usando a aplicação
Questão respondida por PickyStory 7 de dezembro de 2021

Thank you for this great review. Happy growth with PickyStory!

20 de agosto de 2021

We were looking for a long time to find an app that allowed us to make bundles and display them as a single product. This does it perfectly. Inventory is also managed automatically on an individual product basis. Support is also fantastic with a very quick response. Would definately recomend this app!

Aptus Tackle
Reino Unido
13 days usando a aplicação
Questão respondida por PickyStory 20 de agosto de 2021

Thank you for this great review. Keep growing with PickyStory!

30 de março de 2022

This app looks nice (that's why I am giving it 2 stars instead of 1)
It displays the collections/looks nicer than other apps. But that's about where it ends.. The functionality is based on discount codes which doesn't work for a lot of scenarios. Then I am having problems with the discount not showing in the cart (it shows in checkout but not in cart) which is confusing for customers and leads to drop-outs as they think they are not getting the bundle discount. I submitted the issue on 3rd March, it is now the 30th and they still don't have a solution. The only reply I have had is when I chased them about it and they said they are still working on it. 2 weeks ago...

The Gullery
Austrália
About 1 year usando a aplicação
Questão respondida por PickyStory 30 de março de 2022

Hi,

Anna is here from PickyStory.

I understand that you didn’t see the discounted price in your cart. After looking into the issue, I can see that you are using a drawer (sliding) cart in your store. Drawer carts are not “regular” cart pages and have unique implementations. Unfortunately, it’s not possible for a 3rd party app to display messages or any other elements in the drawer cart as the cart’s code isn’t available to 3rd party apps. Saying that we do offer an alternative method.

Regarding discounts - Shopify’s infrastructure is built to work with discount codes, and this is the recommended method by Shopify to keep your store clean. Alternative methods like “draft orders” aren’t recommended as they have multiple negative effects.

I’ve reached out to you via email so we can hop on a call and solve this issue.

Thanks,

Anna
Head of support, PickyStory

7 de março de 2022

The app is working great! Excellent technical support :)
They helped me to start using my combos and they solved all my doubts!

Olas de Coral
Espanha
12 days usando a aplicação
Questão respondida por PickyStory 8 de março de 2022

Thank you for this amazing review. Keep growing with PickyStory!

28 de maio de 2021

Great Customer Service, quick response. Now looks just like it's part of the site! Gives alternative buying options.

SophisticatedSofas
Reino Unido
12 days usando a aplicação
Questão respondida por PickyStory 28 de maio de 2021

Thanks for the great review! Happy growth with PickyStory :)

20 de agosto de 2021

Awesome app, has been great at adding bundles together & upselling our range of products. Huge thanks to the support team too, guided me through the app from start to finish!

Masons of Yorkshire
Reino Unido
11 days usando a aplicação
Questão respondida por PickyStory 20 de agosto de 2021

Thank you for this amazing review. Continue growing with PickyStory!

9 de setembro de 2021

This app is amazing it help me alot to achieve what i wanted to do. i was taking so much time from their support and they help me alot and they have great support. i am so much happy finally my problem has been solved.

MGA STAR MARKETING ( Rafplay)
Emirados Árabes Unidos
11 days usando a aplicação
Questão respondida por PickyStory 9 de setembro de 2021

Thank you for this great review. Happy growth with PickyStory!

26 de maio de 2023

Honestly, this is a decent App. I loved the UI and it's so easy to get started, but unfortunately, the support isn't what it used to be. I had used them in the past, and decided to give them a try to find another way to display my cross-sell.

Unfortunately, I ran into issues displaying the App on my theme. But, working worked with other App developers in the past who have been able to work around this, I expected the same from this team.

That was not the case. I explained this situation to one of the agents who advised me they would escalate the matter. When I hadn't heard from the team, I emailed the agents and informed what other 3rd party shopify app developers had mentioned. Immediately, I heard back from the team telling me that it was exactly as the other developers had said and advised me to reach out to my developer to fix. I explained that my theme isn't an issue but the app is not displaying appropriately and I haven't heard back.

Again, I've worked with Pickstory in the past. And had the same theme and the App work fine. The support at the time was AMAZING. I'm not a programmer but I don't think my theme is the issue since this worked before. And I hate using this review as a means to reach out but when I tried to check in on the matter, I haven't heard back. It's a good app, but if you have issues, you will be advised to reach out to your developer

Tiana Bay
Estados Unidos
11 months usando a aplicação
Questão respondida por PickyStory 28 de maio de 2023

Hey,

We are sorry to hear that you didn't have an amazing experience with us lately as you mentioned that you had before.

We are happy to work on a solution to the technical issue with you. We contact you in to book a call with us and get this resolved.

Thanks,
PickyStory team