BSS: Product Labels & Badges

BSS: Product Labels & Badges

Recensioni (1.166)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 96% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
11 agosto 2023

Dedicated support on fixing our specific issue. Big thumbs up to Jena, who's really responsive on assisting. Due to our customize theme, the label didn't show up directly, upon reaching out to support, Jena follows up in minutes. The team is really professional at problem-solving, whenever another problem occurred, they can quickly catch up and resolved correctly. Again, very satisfied with BSS, highly recommend!

The Wrap Life
Stati Uniti
4 giorni di utilizzo dell’app
Tech Arms (by BSS Commerce) ha risposto 18 agosto 2023

Thank you very much for your 5 star rating and for taking the time to leave such an encouraging review!

We are thrilled to hear you are highly satisfied with our customer support and our team's ability to resolve your problems in a quick and professional manner. Your kind words mean a lot to us and thank you for your support.

8 marzo 2021

The support help me solve my confusion kindly, The app works great, hope it can be very steady , thank you guys!

EasyAcc
Cina
4 giorni di utilizzo dell’app
19 marzo 2022

The app in itself opens up a host of valuable opportunities and is easy to use. When we had a few challenges, only due to the complexity of our own custom theme, the support team including Jinny Nguyen, XuTho and Tien Loc did not rest until they had satisfied our requirement 100%. I cannot recommend more and intend to use on more of our sites.

GROUPE EUDIFF - PneusPros
Francia
3 giorni di utilizzo dell’app
Tech Arms (by BSS Commerce) ha risposto 21 marzo 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

10 novembre 2022

Really liking this app so far! We've used other apps but the ability customize the look has been very limited. Overall it was very easy to use and set up. As with any theme there was a few bugs to work out. I reached out to Tech support and both Jena and dev Nguyen Van Ninh were able to fix our issue within 24hrs! I was very impressed with their communication and timeliness in handling it. I've still got to dive in more as I think there are more features but so very happy with it.

Cognative MTB®
Stati Uniti
3 giorni di utilizzo dell’app
Tech Arms (by BSS Commerce) ha risposto 12 dicembre 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

30 novembre 2020

The app works perfectly. Stephanie and her team helped us install the app and made sure it works flawlessly with our theme.

Shree Mithai
India
3 giorni di utilizzo dell’app
2 giugno 2023

Great APP! The support is amazing, everything you need help with they work really fast. Jolie helped us doing some code changes so the app works perfectly with our theme.

Eupoupo
Portogallo
3 giorni di utilizzo dell’app
Tech Arms (by BSS Commerce) ha risposto 7 giugno 2023

Thank you for your 5-Star rating!

We appreciate you taking the time to share your positive experience with us. We're glad you found our app great, our support fast, and our agent's help with code changes.

9 febbraio 2021

Had a minor pre-launch bug, and even with unfortunate timing with the office closed for holiday, they came in and took are of it late at night before we officially announced our site. Thank you much, happy with the app so far!

Musky Town, LLC
Stati Uniti
3 giorni di utilizzo dell’app
18 marzo 2022

Initially the app wasn't compatible with our custom theme, but after reaching out to support they quickly fixed any compatibility issues and now it does what it says on the tin. :) Thanks Jinny & Hoang!

Funstock.co.uk
Regno Unito
3 giorni di utilizzo dell’app
Tech Arms (by BSS Commerce) ha risposto 21 marzo 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

6 gennaio 2022

We're currently only need to use the free version, which is only two labels but it's just what we need at the moment. So far, I'm loving this app. I found it easy to customize the labels to look almost exactly like our theme. The only problem we encountered a couple of issues with the text label placement. We were having issues with the mobile view not matching the desktop view, but Amber at the support team was very helpful and fixed the issue for us. Users that need urgent issues fixed must keep time zones in mind when requesting tech support. We were in different time zones so it did take a bit to go back and forth to fix the issue, but our issue wasn't urgent so I didn't mind the wait. I tried to update the support ticket priority to not urgent but I have no idea what Magento is, much less what version we're using. Overall, I definitely recommend this app. Simple to understand and great tech support. I'll update this review once we find the need to purchase the Advanced tier.

Miami Fitwear
Stati Uniti
3 giorni di utilizzo dell’app
Tech Arms (by BSS Commerce) ha risposto 7 gennaio 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

28 dicembre 2020

It was really Easy to use, need some fixes but customer support is perfect and the products label looks great.

Pasha Jewelry for your feet
RAS di Hong Kong
3 giorni di utilizzo dell’app