BSS: Product Labels & Badges
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Sean is patient and experienced, quickly solved my question
Dear Hickory Golf Store,
Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
The Customer Service is amazing and they go out of there way to help you with any questions. Thank You.
Thank you for your kind review. It really makes our day. Happy to be of your service now and ever then.
The app support team is very helpful and quick to solve any problem we have. We highlight Gigi (the supporter), Ngoc Hoang and Duc Duong (the technicians) who were in charge of our last report.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
The app works well but it's not the most intuitive. If you have many badges you have to create sets/combinations of badges and then link them to each variant or product - it's a bit clunky if you have many badges/combinations but it works. Also there is quite the noticeable lag when the badges load on the store or when toggling through the list of variants. It's not too bad but not great (I assume their code slows down the store). We have a very old theme (perhaps part of the problem) and so there were a few glitches getting the badges to show at the right spot, however BSS has a very responsive and sharp support team. Thank you Mabel for all of your help! I gave 4 stars but would have given 4.5 if I could. Overall a good little app!
Dear Compostable.ca,
Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
HI, I had a small issue with a label. The response was quick and the problem was solved with ease. Very grateful.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
So far so good. Gigi the supporter and Khanh Thien the technician were very helpful :) thank you again!
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Very nice experience through this app. I had some issues with the theme adaptation but the customer service reacted very fast and solved all my issues.
I'm more than satisfied for this app integration. Thank you again. Easy to set up and helped a lot with sales.
Thank you so much for your 5 star rating!
We appreciate your positive review and are pleased to hear that you had a very nice experience both with our app and our customer service. We are also delighted to hear that the set-up was easy and that it has been helping your sales.
It means a lot to us and we thank you again for your feedback.
Great app, increased my conversion rate by a bunch. Jennie as the supporter and Hoang Ngoc Nhat were very helpful when it came to supporting me and customising the app. They helped me very quickly and solved any issues
Thank you so much for your 5-star rating! We truly appreciate your kind words and very glad to be able to help you customize the app. Our agents have gone above and beyond to ensure you have had the best experience possible. We hope you continue to have success with the app!
Great customer service! Needed assistance with the label placement and have since fixed the issue. Highly recommend the app.
Easy to use, very good, and helpful customer service. thank you people. I can recommend for others.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!