BSS: Product Labels & Badges , 963 recensioni
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In base alla valutazione
App molto funzionale. La utilizzo molto bene per il mio e-commerce. Il servizio di assistenza è sempre molto disponibile ed efficiente. La consiglio.
The app initially didn't work on our store but customer service was very helpful and they help us to make the app work in our store. They were always very attentive and the communication was good.
Thank you so much for such a valuable review.
However leaving a 4-star review seems like you are not fully satisfied with our app and support yet. If that might be the case, hopefully you can share us some more insights so that we can assist much further.
Don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Thank you so much!
The application is very useful and helps a lot in highlighting our products. The service and support has always been very attentive and very responsive.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Overall is pretty good. Does what we expected. We only use the badge feature now. The UI of the app can be more clean and user-friendly. But their support team is really good, quick response, resolved our problems quickly and well.
I experienced some technical issues with the app, causing product labels to display incorrectly. I reached out to support and received a prompt response from Jennie. She quickly identified the problem and solved the issue and everything is now working perfectly.
My only critique is that the app isn't fully compatible with the secondary picture app we are using.
This app is essential for showcasing our offers to customers!
great customer service, fixed a minor issue with how the badge was showing on the website very promptly.
Thank you for your rating!
We appreciate you recognizing our great customer service and our promptness in fixing the minor issue with the badge.
We are thrilled and appreciate your business.
The customer service team is so helpful and quick! I'm enjoying this app to display when I have products coming back soon.
Great thanks from Gigi and the team.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
The app is very easy to use and has the right functionality. There were some display issues, but support was very proactive in fixing them.
App is good, lost one star as it can be a little buggy in terms of caching and you do sometimes have badges/labels showing up in random places BUT I can't fault the customer service. Response within 30 mins always and usually a fix 30 mins later. Jena is particularly amazing. Reasonable value for money too. I recommend.
Thank you so much for your kind words!
We are glad to hear that you have had a good experience with our customer service and appreciate all the compliments about our agent.
We are glad to hear that you are recommending us and appreciate your feedback.
Out of principle, I never rate 4 stars, but I can say it is almost a 5 star rating because the help I received was almost instant and the communication was very easy with the support team. Jolie and Cao helped me resolve the bug like issue on my store front that came with the label. Very useful app and it has diverse settings so I liked it. Thank for helping me :)
Thank you so much for your 4 star rating! We really appreciate that you found our agents to be helpful, and it's great to hear that you found the app to be very useful with its diverse settings. Our goal is to provide the best possible customer service, and we're happy we could help you with the bug-like issue. Thank you for your support!