BSS: Product Labels & Badges

BSS: Product Labels & Badges

レビュー (1,200)

総合評価
4.9
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年11月18日

The app works well but it's not the most intuitive. If you have many badges you have to create sets/combinations of badges and then link them to each variant or product - it's a bit clunky if you have many badges/combinations but it works. Also there is quite the noticeable lag when the badges load on the store or when toggling through the list of variants. It's not too bad but not great (I assume their code slows down the store). We have a very old theme (perhaps part of the problem) and so there were a few glitches getting the badges to show at the right spot, however BSS has a very responsive and sharp support team. Thank you Mabel for all of your help! I gave 4 stars but would have given 4.5 if I could. Overall a good little app!

Compostable.ca
カナダ
アプリの使用期間:3ヶ月
Tech Arms (by BSS Commerce)が返信しました 2024年11月21日

Dear Compostable.ca,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

2024年10月27日

Liaised with Mabel who was extremely helpful. She took prompt actions, multiple and timely follow ups and resolved many of the queries efficiently.

BabyRest
オーストラリア
アプリの使用期間:9ヶ月
Tech Arms (by BSS Commerce)が返信しました 2024年11月1日

Dear BabyRest,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

2024年8月29日

It is easy to use and they have good customer service to support your needs and answer your enquires

Indeed laboratories
カナダ
アプリの使用期間:13日
Tech Arms (by BSS Commerce)が返信しました 2024年9月4日

Dear Indeed laboratories,

Thank you for your kind words and the 4-star rating! 😊 We're thrilled to hear that you find our app easy to use and that our customer service has met your needs. We're always here to help, so don't hesitate to reach out via chat or at support-sbc-ta@bsscommerce.com if you need anything else.

We appreciate your support and look forward to continuing to serve you!

2024年8月28日

Very pleased with the label and badge app by BSS - it is simple and works! Sometimes it takes a few times of loading for the labels/badges to show, and also have a single time when I needed technical support to fix it. So a 4/5 until it is more stabile, but again, very pleased.

LightCase
デンマーク
アプリの使用期間:約13時間
Tech Arms (by BSS Commerce)が返信しました 2024年9月4日

Dear LightCase,

Thank you so much for your feedback! 😊 We're glad you find our app simple and effective. We've addressed the issues you mentioned to make the app more stable, and we hope you'll continue to support us. If you need anything, feel free to contact us via chat or at support-sbc-ta@bsscommerce.com.

編集日:2024年11月25日

Very thankful for your help!

Edorement
オランダ
アプリの使用期間:約1ヶ月
Tech Arms (by BSS Commerce)が返信しました 2024年10月28日

Hi Edorement,

Our team has investigated and resolved the issue, ensuring that everything is now functioning as expected.

However, we haven't received a response from you yet. Please respond to the email, and we’ll be more than happy to assist you further. Your satisfaction is incredibly important to us, and we’re always here to support you

Thank you for your attention, and we look forward to your reply.

Best regards,
BSS Commerce Team

2024年7月22日

works fine, easy to use. doesn't really work on my phone but works on the pc version

Reign Culture
オランダ
アプリの使用期間:3ヶ月
2024年8月8日

Great customer service

Drops - Contemporary Wines
ドイツ
アプリの使用期間:2年以上
2024年11月26日

Ist ein komplexes tool und wir müssen noch sehr viel lernen. Aber wir werden es auf alle Fälle behalten.

Wohnmomentum
オーストリア
アプリの使用期間:約1時間
Tech Arms (by BSS Commerce)が返信しました 2024年11月30日

Dear Wohnmomentum,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

2024年3月17日

The app initially didn't work on our store but customer service was very helpful and they help us to make the app work in our store. They were always very attentive and the communication was good.

Tiege Hanley
アメリカ合衆国
アプリの使用期間:8ヶ月
Tech Arms (by BSS Commerce)が返信しました 2024年3月18日

Thank you so much for such a valuable review.

However leaving a 4-star review seems like you are not fully satisfied with our app and support yet. If that might be the case, hopefully you can share us some more insights so that we can assist much further.

Don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Thank you so much!

2024年4月3日

App molto funzionale. La utilizzo molto bene per il mio e-commerce. Il servizio di assistenza è sempre molto disponibile ed efficiente. La consiglio.

ZiaCris
イタリア
アプリの使用期間:7ヶ月