Recensies (994)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 97% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
2 juni 2023

The app is very easy to use and offers great customer support! Jenny was very helpful and responsive.

VANNA
Verenigde Staten
Meer dan een jaar gebruiken de app
BSSapps (by BSS Commerce) heeft geantwoord 7 juni 2023

Thank you so much for your 5 star rating!

We are delighted that you found the app easy to use and our customer support beneficial. We appreciate your positive feedback on our agent's assistance and responsiveness.

Thank you again for your kind words.

19 april 2022

Great App, very responsive to help requests. We had a badge issue on our product image after going to a carousel format, Gigi was able to test and forward through to their dev team very quickly.

Jaggad
Australië
Meer dan een jaar gebruiken de app
BSSapps (by BSS Commerce) heeft geantwoord 21 april 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Bewerkt 17 mei 2022

I'm using the app in two stores I'm running and I had a few problems with image that I uploaded. when I asked for help I received a very high explanation and patience from Gigi support, even with a video (!) showing me how to find class in inspection tools to target the problem and solve it! it was very high performance in support I encountered recently, and I would give 6 out 5 stars if I could. well appreciated ! I would also want to mention Gigi as a great support team member that really helped me solving and understanding how to work with the app, sent link and tutorials, screenshots and more informative material that help to connect to this app. Great job.

Original's
Israël
Meer dan een jaar gebruiken de app
BSSapps (by BSS Commerce) heeft geantwoord 17 mei 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

28 juli 2022

We had some issues with the labels not showing on all the products however Gigi the supporter and Huy the technician was amazing to deal with. Very efficient in fixing the problem. Thank you

Chinga Clothing
Nieuw-Zeeland
Meer dan een jaar gebruiken de app
Bewerkt 29 november 2021

Super powerful, great tool, amazing customer service (from Gigi) and really makes my shopify page seem so much more professional. I've already seen a sales coming in as I can now clearly have badges promoting sales. thank you to the PL&B team!

TLTD, LLC
Verenigde Staten
Meer dan een jaar gebruiken de app
BSSapps (by BSS Commerce) heeft geantwoord 8 december 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

9 september 2022

We have been using the Product labels app for quite some time. This is a great app that is easy to use and deliver as promised… We tested a few more apps with the same function, but decided to use the app from BSS Commerce as this app was very easy to use, had a huge amount of ready-made labels, and looks great in both desktop and mobile versions of our website.
This application is easier to add and display labels than others I used among various English-based applications on the Shopify app store.
I recommend this application to whom need no/low coded and fancy designed. It is easy enough to understand tools and functions. I have contacted customer service I have some issues. Customer support, Jena Nquyen, has been checking fully and supporting me very nicely. Also, the response of her team was quick and they were very supportive
I really appreciate their support. In conclusion, I am very happy with the team and service that I received and I can not recommend this app more. Thanks, BSS Commerce team

Serra Furniture
Verenigde Staten
Meer dan een jaar gebruiken de app
14 september 2021

Just trialling the free plan for the moment and we encountered a few issues (it conflicted with the theme) which Gigi tirelessly liaised with her technician to fix it for us. She was friendly and replied so quickly. Very impressed with the customer support and happy that her team was able to turnaround the fixes speedily. I felt bad since I was only on the free plan but she assured me it was no trouble at all. I am sure the paid plan/s would be able to offer us so much more features as well at reasonable prices. Thank you!!!

Sake Boutique
Australië
Meer dan een jaar gebruiken de app
BSSapps (by BSS Commerce) heeft geantwoord 15 september 2021

Great thanks from Gigi and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

10 augustus 2021

Nice app, I needed help to fix an issu and someone helped me through whatsapp in live while I was in a meeting. Very helpful thanks !

fame-fitness-shop
Frankrijk
Meer dan een jaar gebruiken de app
BSSapps (by BSS Commerce) heeft geantwoord 24 augustus 2021

Great thanks from Gigi and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Bewerkt 22 februari 2024

We had an issue with multiple badges displaying, despite us only wanting one badge. Jolie Nguyen and Dinh Trong Linh were very quick to reply, respond, and follow up to ensure we saw the adjustment.

The app is easy to use - we love using it!

RAGS.com
Verenigde Staten
Meer dan een jaar gebruiken de app
BSSapps (by BSS Commerce) heeft geantwoord 3 februari 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

19 april 2023

They have a very fast and good support line. They have produced a solution to all our problems at the moment. It's a good app.

Turkish Souq
Verenigd Koninkrijk
Meer dan een jaar gebruiken de app
BSSapps (by BSS Commerce) heeft geantwoord 19 april 2023

Thank you so much for wonderful rating! We really appreciate the kind words about our fast and good support line, and we're really glad to hear that our solution worked for you and that you find our app to be good. We're thankful for your support!