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i want to give this app a lot of praise. The app itself is great, but the support is amazing. Jennie in particular, she was very friendly, helpful and was able to resolve my issue within a few minutes, which saved us a lot of time. I can only recommend it and would like to say thank you for the competent staff.
Thank you for the 5 star rating and your kind words!
We really appreciate the fact that our app and staff have been able to help you and that it saved you a lot of time as well. We are glad to hear you can only recommend our app and thank you for the kind compliment for our competent staff.
This app is helpful for clearly calling out features on products and the developer support s also good.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
Our banners weren't showing as we would have liked them to. Tried troubleshooting ourselves and just couldn't get it right. BSS customer service always solves our issues in a timely manner. Great support. Thank you!
Great thanks from Gigi and the team.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Does what I need it to do, and I think the labels add a lot to the site. Good support too. I recommend it.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
We used this app for a sitewide sale, it was a great way for our customers to see that the discount code applied to each and every product via the use of labels. So easy to use and the support was great, we had an issue on the backend and Jena Nguyen and Pham Van Hoan quickly fixed our issue.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
I had some setup issues most likely related to a bad theme from ThemeForest but the app support team was very helpful and resolved it quickly. Thanks Gigi and Ngo Cuong. Fully recommend this app.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Big thanks to the support team. In particular Tien Loc (the developer) and Gigi (support specialist). They helped us a lot with custom work for the labels!
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
The app is very easy to understand and the support team is very quick in checking through issues for us to use the app in no time! Jolie is very keen to understand the issues that we were facing and instead of only solving the problem, she also made sure we understand what needs to be done to avoid similar issues in the future.
Thank you so much for your 5-star rating!
We're glad to hear that you found the app easy to understand and that our support team was quick and ready to help. We also appreciate your kind words about our agent and her dedication to making sure you understand what caused the issue and how to prevent it in the future.
We are truly thankful for your feedback and we hope you continue to have a good experience with our app.
I struggled with the implementation at first but, after working with the brilliant Jena Nguyen in support and dev Nguyen Viet Trung, the issue with my theme (not the app) was fixed in minutes. It now works perfectly and I'd definitely recommend the app. Great customisation and so many options, even on the free plan. Brilliant work.
Very helpful customer service. The app wasn’t doing what it was advertised to do but the team fixed their issue accordingly and it’s all working just fine now! =]
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!