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Stephanie's support was super fast and proper, she did not mind over the mile for us and really appreciate it! You should try this app to show your customer's buying experience much more easy and useful. 5 star!!
Wonderfull app with an amazing support that solves every small issue and theme conflict. You can just start with free version and you will find many functionalities too. RECOMMEND! integrated with pagefly!
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
We're just starting out with the app and it's very promising. While it might take some tweaks until it's fully operating the customer support is top notch and that creates great trust!
Thank you for your generous 5 star rating! We're grateful that you find our app promising and appreciate your kind words about our customer support. Your trust in us is sincerely appreciated.
This is a great app that all websites should look at installing! I use the app for both product badges and labels, which creates a more unique display of my products. Jinny is the supporter and she's fantastic, she's quick and understands what issues I have had. The app is just working as expected and it is easy to use. Customer service is helping during the process. Jinny was very helpful to understand the features and make to updates. Duc Duong was my developer and worked on some more upgrades. Super support
Thank you so much Jinny and Duc Duong.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Hard to find a good product label app, glad I finally found this one. Support has been great and there are so many great options for labels. Would definitely recommend it.
Great customer service and does exactly what we need!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
The lack of customer support has made this a 2 star app for me. I have ran into issues on 2 occasions now where it's not displaying on my theme and both times it has taken me multiple messages on separate days to get one reply from them.
Dear,
So sorry for hearing about the problem. We'd just had a long national vacation and the response might have been a bit delayed.
Once we received your email, our team quickly reached you via email to fix the problem right.
Hope you can give us a chance to support you.
Best,
BSS Commerce Team.
They surely help me a lot. Especially, Gigi as the supporter and Tien Loc as the technician, I told them what I needed and they reached out immediately even it was their off-time. I really appreciate all that. Because we literally have 7 other Shopify stores waiting to use this APP. Our theme doesn't work well with the app, but now it's all good, I get help very timely and they're patient too. I'd recommend this APP for sure. What I like about this APP is that they allow me to use customized images too. And they're free for what i need the most!!!
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Fantastic App! Really easy to use and allows us to customise our own labels.
Tech team is amazing as they helped me fix an issue straight away!
Thank you for your review.
We're happy our assistance makes you satisfy.
Provide helpful apps and support to all customers is that what we want to achieve.
We will improve our apps day by day to match more customers' requirements.
Thank you for choosing and trusting us.
I installed this app on our store, we had some layout issues as our theme was not 100% compatible, but this was no issue at all. The team at BSS Commerce were very quick to reply via chat and help me out. Jena Nguyen arranged for her developer Nguyen Khac Hiep to jump into our shopify admin and fix the issue promptly. The app is now working and performing perfectly with no issues. I am very happy with the team and service that I received and I can not recommend this app more.