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The team were very responsive and got the work done quickly. They responded on emails and managed to get the work done as requested in a short time frame
Been using the app for a while, works great and user friendly. The app support is very quick with resolving the issue. Jena Nguyen always has been super helpful and thanks again for the devs, Nguyen The Huy and Cao Nam Truong for your quick fix!
Thank you so much for the 5 star rating. We appreciate your positive feedback about the ease of use, along with the support you have received. We are very pleased that Jena Nguyen was able to help you and thank you for recognizing the quick fix by Nguyen The Huy and Cao Nam Truong. Your review means a lot to us!
One of the best label apps in the App Store. I had a small teensy technical issue with my theme and they got it fixed for me within 24 hours and the app itself is so versatile. Works much smoother than similar apps I’ve tried as well!
Thanks for using our app out of many options out there and happy that you love it!
Very happy with this app. We've been able to add a Made in Canada logo to a bunch of our products so that customers can easily find the locally made products. We've also used it to create product banners so that customers can find sale items and best-sellers. It's been really helpful to get certain products to stand out. We also had an issue with how the badges were showing up in our collection pages but thankfully Jennie and Jennie and Nguyen Kim Tung were quick to help me fix it. It's easy to use and the support team is incredible!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
Great app! Simple to onboard and create the labels that I needed. Had a few display issues due to the custom theme on my store but the customer service team rendered help and was amazing.. Thank you, Stephanie, for the excellent service, your time and patience!
I used this app to display a badge on some specific products and it's definitely a must-have; very easy-to-use, powerful, and customizable tool. And the cherry on the cake: the support team is just awesome; very efficient, nice, and very responsive!
Your website is lovely and I believe that the labels will help the products sell even faster.
Best,
Stephanie.
Great support by Stephanie who helped me making sure that my badges looked nice and professional across several devices, very responsive and I got it all done in a few hours. highly recommended.
A perfect app that does exactly what we needed it to. We chose Product Labels & Badges as it allows for complete customization where you can upload your own design. This app was also super easy to use which was a bonus. We did have a small issue/glitch with the app at first, but Jena Nguyen and their tech guy: Nguyen The Huy and Nguyen Tien Loc were right on top of the issue and fixed it within a day. I'm certain it would have been completed a lot sooner if it weren't for the different time zones, but they were on it first thing and kept me updated every day. One suggestion I would have for the app would be to add an additional area where you are able to adjust the padding/spacing from the edge when uploading your own label. Other than that it's a great app! Highly recommend it to anyone looking for easy, consistent labels and badges.
Product does exactly what I needed which is, of course, awesome. But what made this app great was the amazing customer service.
Thank you for your 5 star rating and for your kind words about our product and customer service! We are delighted that the product does exactly what you needed and that you had an amazing customer service experience. We appreciate your feedback and value your loyalty!
Great response and very helpful with development. Very glad for for the product. Thank you thank you
Thank you so much for the 5 star rating! We're very pleased to hear that you found our response helpful and that you're glad for the product. Thank you for your kind words and for your support!