TA AI Product Labels & Badges
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Manuel düzenleme başka uygulamalarda başlangıç paketinde varken bu uygulamada en üst pakette mevcut ve destek ekibi çok kötü
Hi Dolap Sepetim,
We’re truly sorry to hear about your experience and that the app didn’t work as expected for you.
Our goal is always to provide a smooth experience and helpful support to every user. We would really appreciate the opportunity to look into what went wrong and see how we can make things right.
If you're open to it, please reach out to us at support@tech-arms.io or via our in-app live chat — we’re more than happy to assist and turn this around for you.
We hope to hear from you soon.
I have the premium version after adding all the logos to the site and it worked well for six months. Suddenly all the logos were deleted. I contacted the company and realized that their server was down and there was no way to restore. The app also slows down the site. Not recommended
Dear Loopi,
Thank you for your feedback, and I sincerely apologize for the experience you've had.
I want to clarify that each time you contacted us, we responded and sent multiple follow-up emails. I suspect our messages may have ended up in your spam folder or were missed. Our intention is always to support you as quickly as possible and to avoid any difficulties.
The issues you've encountered were linked to a recent update. However, we couldn't access your theme due to some legacy code that needed updating. Our development team has now accessed your setup and resolved the problems.
Could you please check your site again? We genuinely appreciate your patience, and we’re committed to enhancing our app's performance. You can also find our previous emails from support at support-sbc-ta@bsscommerce.com.
Thank you again for your understanding, and I hope to hear from you soon!
This app doesn't work well, needs manual coding to adjust proper functioning, and when they launch updates, UX of the website gets totally distroyed.
DO NOT TRUST THIS APP!
Hi PlantScraper,
We're also very sorry that this is the second time an issue from your theme has been mistaken for something caused by our app. We completely understand how frustrating that must be, and we truly regret any confusion this has added to your day.
Our goal is always to provide a smooth experience and helpful support to every user. We would really appreciate the opportunity to look into what went wrong and see how we can make things right.
If you're open to it, please reach out to us at support@tech-arms.io or via our in-app live chat — we’re more than happy to assist, investigate together, and turn this around for you.
We hope to hear from you soon.
you have to pay 2X price so the badge doesnt show up on every image, waste of time.
Hi Heymemo,
We’re truly sorry to hear about your experience and that the app didn’t work as expected for you.
Our goal is always to provide a smooth experience and helpful support to every user. We would always be ready to go extra miles for our customers.
If you're open to it, please check our email from support@tech-arms.io
We hope to hear from you soon.
Estoy pagando la aplicación pero nunca muestras las etiquetas o banner que uno configura la dejare de pagar
Hola BIKEHOUSE,
Lamentamos escuchar que has tenido problemas con la aplicación. Es posible que el problema se deba a que el tema aún no es compatible o falta algún código. No hemos recibido ninguna solicitud de soporte para la instalación, por lo que nos encantaría tener la oportunidad de arreglarlo para ti. Una vez que lo solucionemos, las etiquetas y banners deberían funcionar perfectamente.
Ya hemos enviado un correo electrónico desde support-sbc-ta@bsscommerce.com. Por favor, revisa tu bandeja de entrada y no dudes en responder para que podamos ayudarte lo antes posible.
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Dear BIKEHOUSE,
We're sorry to hear you've encountered issues with the app. This might be due to your theme not being compatible yet or missing some code. We haven’t received any request for support installation, so we’d love the chance to fix this for you. Once resolved, your labels and banners should work smoothly.
We’ve already sent an email from support-sbc-ta@bsscommerce.com. Please check your inbox and kindly reply so we can assist you as soon as possible.
It did not work, no display, no matter what I did
Dear GoKarts USA Team,
I hope you're doing well.
We're sorry to hear about the issues you've encountered with our BSS: Product Labels & Badges app and apologize for any inconvenience caused. Ensuring smooth integration and functionality is crucial for us.
The problem you've faced could be due to compatibility issues with your current theme. We're ready to provide dedicated support to reinstall and thoroughly test the app to meet your expectations.
Hopefully you can give us another chance by reinstalling the app so that we can assist you our best to revise your experience.
We're looking forward to your response at support-sbc@bsscommerce.com or via our Live Chat.
I bought and used this app for a few months, everything worked fine.
But as soon as I added the seo.hidden meta-field, to hide some products from my website's search results, the labels and badges stopped working for these items. The support was of no help, and I currently have no solution. I will have to stop using this app.
After using this app over a month, i would rate it as 1 star or below as a matter of fact - the labels randomly changes sizes without even you knowing and it costed us aot of sales recently as the labels across all the products were covering literally the whole product images - not letting customer view the actual product image - and it only happened only on mobile devices. would not recommend this app - get a better option out there if you can
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
Cheat
Dear Carisa,
We're truly sorry to see your 1-star review and that your experience wasn't good — we never want any user to feel disappointed, and your feedback matters to us.
Could there have been a misunderstanding or something specific that went wrong with the labels? If they're not behaving as expected, please don't hesitate to reach out via live chat or email support@tech-arms.io
We're confident we can sort it quickly — especially if you share:
* The affected collections/products
* The links to the pages where you found any issues.
We provide 24/7 live support and are ready to jump in right away to make things work perfectly for you.
Looking forward to hearing from you soon — we'd love the chance to turn this around.
Doesn't work most of the time.
Hi Danier,
We’re truly sorry to hear about your experience and that the app didn’t work as expected for you.
Our goal is always to provide a smooth experience and helpful support to every user. We would really appreciate the opportunity to look into what went wrong and see how we can make things right.
If you're open to it, please reach out to us at support-sbc-ta@bsscommerce.com or via our in-app live chat — we’re more than happy to assist and turn this around for you.
We hope to hear from you soon.
