DECO Product Labels & Badges , 512 arvostelua
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Luokituksen mukaan
Support has not much idea after 30 minutes nothing happened. The problem could not be solved.
Hi Bubatz Heaven,
I'm truly sorry to hear about the difficulties you faced with our support team, and I understand your frustration. Your experience certainly falls short of our usual standards, and for that, I apologize.
I truly understand your frustration with the issue you encountered, and I've personally investigated the matter. It's true that at that time our technical team encountered difficulties and incompetence in fixing the issue. However, at that time, we encountered challenges in resolving issues due to factors beyond our control (Data retrieval from Shopify).
As evidence, during the time you experienced difficulties, when I searched on the online store's search engine, the product didn't appear. This means we can't retrieve data from Shopify either. This issue tends to persist for a period and then naturally resolves itself.
We're committed to providing quick and effective solutions, and it's clear we missed the mark in this instance. Your feedback is invaluable, as it helps us identify areas for improvement.
Once again, I apologize for the inconvenience you've experienced, and I appreciate your understanding as we actively strive to enhance our services.
Best regards,
Julie
DECO Team
Customer service was great! Julie responded to my question quickly and went over and beyond to help me, even designing a new badge.
Very good app and the team is very helpful. Recommend it!!
Exactly what I was looking for! The team was super helpful in getting it set up properly with our "coming soon" labels!
Great experience and amazing service! Added badges easily and had a small technical issue that was quickly resolved by the tech team.
Hi Blossom Moments,
We're thrilled to hear you enjoyed DECO & our service! 🌟
Your satisfaction is our top priority, and we're always striving to provide you with the best experience possible. If you ever have any feedback or questions in the future, please feel free to reach out.
Thanks again for choosing us. Rest assured that we will try our best to be a better assistant to you every day!
Best regards,
DECO Team
The customer service is very kind to assist in dealing with the problems encountered and deal with them quickly
Nice app to use, but what really made it awesome was Julie from the Support team. Such a kind person and she really took her time to help me out! I am not exaggerating when I say that Julie is among the best support I have ever had. Really impressive!
Thank you Julie!
Amazing support got the label working super fast
Great app, very easy to use, you can upload your own labels or use wide range of those in app's library. Support is very prompt and helpful. Highly suggest
very kind people! I find this app very useful and the team is kind! they also create new customed label for you if you wish so...