Recensioni (618)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 94% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
5 dicembre 2023

The renewal has made operations smoother. I had a problem with my product not being displayed on the homepage or collection page, but it was quickly resolved through chat. I appreciate it very much.

レイジースーザン オンラインストア
Giappone
Quasi 3 anni di utilizzo dell’app
PieLab ha risposto 22 dicembre 2023

Dear レイジースーザン オンラインストア,

Thank you so much for your kind words!

We're thrilled to hear that you are enjoying our app: DECO and that the smoother operation can be beneficial for you. It's great to know that the updates and adjustments have met your needs perfectly.

We will continue to improve so when you have any concerns, we can support you in time through the live-chat. 🥰

Thank you once again for choosing DECO!

Rossie I DECO team 🌹🌹🌹

13 marzo 2024

We have significantly improved our customer experience by using this amazing app. Lots of options and settings, good selection of label templates. And I'd also like to highlight the excellent support, the guys respond immediately in chat and, from real experience, fix our minimal problems right away. Thanks to Rossie and the tech team! I highly recommend it!

JAVA COFFEE
Polonia
28 giorni di utilizzo dell’app
5 aprile 2024

Works great and amazing customer support. Keep up the good work guys. Def recommended!

Mundo Bracelets
Paesi Bassi
28 giorni di utilizzo dell’app
Data modifica: 17 maggio 2024

*Update 1/20/2024:
Adjusting from 5 to 3 stars for the moment. The label app is interfering with video play on the product image/video carousels again. When this app is enabled, it prevents one from playing a video, clicking it to go to Youtube, etc. This is a major problem affecting the UI/UX functionality. This was previously fixed just before I left my first review, but it appears since then that there could have been an update. I checked the other applications via process of elimination to make sure I knew which app was causing the issue before settling on it being DECO's app, as the videos only began working again once it was disabled.

Can this please be fixed? I suppose that rather than use labels, I can use Canva to update the product graphic design with the phrase "New" and uninstall DECO. I apologize, but I may do that.

Orig: (a couple of months ago)
Rossi was a great help coordinating with the DECO tech team to resolve a CSS code conflict wherein a product label was applying itself over all of the product image/video carousel images and causing functionality issues.

Even after I assigned it to only appear on the collection page, the label css was still interfering with the image carousel and limiting video play/pause functionality. Rossi understood the issue, was keen to confirm the end result I wanted for the label, and conveyed it to the tech team so they could productively and quickly resolve the issue.

As a developer, I know that sometimes there will be bugs in your program or unintended functions/issues - but it's how you treat your clients and work to kindly and properly resolve issues that matters at the end of the day. Rossi and the tech team are great and I'm thankful for their help because now everything works as it should :D

LifeTimer International
Stati Uniti
5 mesi di utilizzo dell’app
17 settembre 2024

Fikk rask og god hjelp av Rossie til å tilpasse design på label til nettiden. Takk for god hjelp:)

Hundetepper
Norvegia
28 minuti di utilizzo dell’app
2 marzo 2024

I've recently started using Deco Product Labels and Badges for my online store, and it has been a valuable addition to my e-commerce toolkit. As a small business owner, I understand the importance of creating visually appealing product displays to attract customers, and this app has helped me do just that.

ELEGANZAA BY MELISSA PRIVATE LIMITED
India
2 mesi di utilizzo dell’app
26 febbraio 2024

Last time, the badge didn't show up on the front-end product, but their customer service fixed it super quickly. I really liked how clear their instructions and explanations were. Their CS is top-notch! Good job, Rossie's & Team. Thank you so much. Highly recommended!!!!

Jovian
Malaysia
3 mesi di utilizzo dell’app
16 aprile 2024

Easy to use, very user-friendly super app! The support is fast and helpful. I recommend! Rossie is great, solves everything :)

BABIOO
Ungheria
5 giorni di utilizzo dell’app
21 novembre 2023

Thank you Rossie and the whole team for fixing my issue. It was corrected within 10 minutes from the time I contacted tech support! That is A+++++ service!

Tee for the Soul
Stati Uniti
Oltre 7 anni di utilizzo dell’app
PieLab ha risposto 7 dicembre 2023

Hi Tee for the Soul,

Thank you so much for your kind words! It's truly delighted for us to hear that you have a great time in DEC! For me, It's also a big honor for me to hear that I can be able to help you sort the issue out! 🥰

Your kind words is such a great motivation for us to continue to develop and deliver quick and efficient for you and other merchants!

Once again, thank you for being one of our beloved merchants. If there’s anything else we can do to make your next visit even better, please let us know!

Rossie I DECO team 🌹🪴

29 marzo 2024

We had an excellent experience with DECO Labels & Badges. Their app is intuitive and user-friendly, making it a breeze to navigate. Julie and Rossie provided swift responses and direct assistance, essential in addressing our queries. We can warmly recommend the app for anyone looking for a straightforward and effective solution to their needs.

Concert Gear
Svezia
3 giorni di utilizzo dell’app