DECO Product Labels & Badges

Update 2024-11-18
Due to some changes in our system, we needed some help with the labels again. Jane and here colleagues responded and solved for us in less than one hour. A great product and stellar support!

Original review
An easy to use way to add labels / bagdes. We needed a few tweaks and the DECO team were super quick to respond and solve according to our needs.

This is an excellent and highly recommended app!

I admit I am only using the free version, so am limited to applying two labels to products and categories, but it has helped my products stand out. The app has recently had an update and so I was having issues applying labels to new products. I contacted customer service and Rossie helped update the code and got things moving again. Second time I've dealt with their customer service and both times has been a pleasure. Highly recommended!

This is an extremely useful app, I'm so glad I found it. The real highlight is the extraordinary customer service and support - Julie was amazing in customizing a label for me. Awesome app with great customization!

Review Update: This is a great app with wonderful and immediate support - I love it!!

Amazing App with fantastic support. They installed the app in just a few hours, and support has been fantastic with my questions. Very helpful staff. I'm really pleased and highly recommend this App.

To add, Rossie's support has been excellent; so friendly, helpful, and fast response every single time.

Nothing is too much trouble.

Thank you, Rosie and Team.

Very Easy to use and support (Rosie) was extremely helpful

great and fast support, sppreciated

Very quick and helpful customer care. Thanks Hana!

Rossie is awesome and nice!

Quick response, and solve the problem immediately!

*Update 1/20/2024:
Adjusting from 5 to 3 stars for the moment. The label app is interfering with video play on the product image/video carousels again. When this app is enabled, it prevents one from playing a video, clicking it to go to Youtube, etc. This is a major problem affecting the UI/UX functionality. This was previously fixed just before I left my first review, but it appears since then that there could have been an update. I checked the other applications via process of elimination to make sure I knew which app was causing the issue before settling on it being DECO's app, as the videos only began working again once it was disabled.

Can this please be fixed? I suppose that rather than use labels, I can use Canva to update the product graphic design with the phrase "New" and uninstall DECO. I apologize, but I may do that.

Orig: (a couple of months ago)
Rossi was a great help coordinating with the DECO tech team to resolve a CSS code conflict wherein a product label was applying itself over all of the product image/video carousel images and causing functionality issues.

Even after I assigned it to only appear on the collection page, the label css was still interfering with the image carousel and limiting video play/pause functionality. Rossi understood the issue, was keen to confirm the end result I wanted for the label, and conveyed it to the tech team so they could productively and quickly resolve the issue.

As a developer, I know that sometimes there will be bugs in your program or unintended functions/issues - but it's how you treat your clients and work to kindly and properly resolve issues that matters at the end of the day. Rossi and the tech team are great and I'm thankful for their help because now everything works as it should :D

Todo muy rapido, es un detalle que sin duda suma a la experiencia de compra