Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
28 de fevereiro de 2024

Great customer service Rossie helped me fix a small formatting issue that was showing on a different app that i use in my store and fixed the issue within a few minutes, amazing!! Recommended!

Houseplants New York LLC | Live Lucky Bamboo & Houseplants
Estados Unidos
About 1 hour usando a aplicação
16 de abril de 2024

Great app, easy to use and customer service was great! Rossie was our agent who fixed an issue within minutes!

SOLV.
Reino Unido
32 minutes usando a aplicação
30 de novembro de 2023

Top klantenservice!

Daan Bloemen
Países Baixos
10 months usando a aplicação
16 de janeiro de 2024

GREAT, EASY PRODUCT TO USE, JULIE AND ROSSIE WERE VERY HELPFUL WHEN WE HAD A THEME THAT THEY NEED TO TWEAK FOR US.

Modish Maven Boutique
Estados Unidos
About 12 hours usando a aplicação
Editado a 20 de janeiro de 2024

*Update 1/20/2024:
Adjusting from 5 to 3 stars for the moment. The label app is interfering with video play on the product image/video carousels again. When this app is enabled, it prevents one from playing a video, clicking it to go to Youtube, etc. This is a major problem affecting the UI/UX functionality. This was previously fixed just before I left my first review, but it appears since then that there could have been an update. I checked the other applications via process of elimination to make sure I knew which app was causing the issue before settling on it being DECO's app, as the videos only began working again once it was disabled.

Can this please be fixed? I suppose that rather than use labels, I can use Canva to update the product graphic design with the phrase "New" and uninstall DECO. I apologize, but I may do that.

Orig: (a couple of months ago)
Rossi was a great help coordinating with the DECO tech team to resolve a CSS code conflict wherein a product label was applying itself over all of the product image/video carousel images and causing functionality issues.

Even after I assigned it to only appear on the collection page, the label css was still interfering with the image carousel and limiting video play/pause functionality. Rossi understood the issue, was keen to confirm the end result I wanted for the label, and conveyed it to the tech team so they could productively and quickly resolve the issue.

As a developer, I know that sometimes there will be bugs in your program or unintended functions/issues - but it's how you treat your clients and work to kindly and properly resolve issues that matters at the end of the day. Rossi and the tech team are great and I'm thankful for their help because now everything works as it should :D

LifeTimer International
Estados Unidos
About 1 month usando a aplicação
4 de março de 2024

good and well, but will test in the next few days if got
problems ; )

VIVIDSTORM
Hong Kong, RAE da China
41 minutes usando a aplicação
21 de dezembro de 2023

The app works well, customer service is amazing and very fast to help.

BARE Leather
Austrália
9 days usando a aplicação
27 de fevereiro de 2024

The free plan has everything I'm looking for! Great support and very friendly & efficient! 10/10 highly recommend!

CATALO
Hong Kong, RAE da China
42 minutes usando a aplicação
22 de janeiro de 2024

Speedy service despite the time difference, an effective app for badges. Thank you!

Piper Press
Austrália
About 4 hours usando a aplicação
4 de março de 2024

Great Support! Fast as formula one. Great to see how customer satisfaction can work. Thanks to Rossie and their team! 100% recommendation.

1. FC Saarbrücken e.V.
Alemanha
27 minutes usando a aplicação