DECO Product Labels & Badges , 513 avaliações
Refinar
-
Por classificação
Cette application est beaucoup trop chère, et elle n'est pas du tout complète. La version gratuite n'a aucune utilité, et ne donne pas envie d'upgrader le forfait.
Bonjour, je suis Julie de l'équipe d'assistance DECO.
Merci de nous avoir fait part de vos commentaires et de nous avoir fait part de votre mauvaise expérience, et nous sommes vraiment désolés que vous ressentiez cela !
J'ai vu que nous sommes votre entreprise choisie pour la saison du Black Friday. Mais lorsque vous avez supprimé l'application et que vous l'avez réinstallée, cela a causé un petit problème technique qui a rendu le badge invisible sur la boutique.
Cependant, ce problème peut être résolu rapidement, en 5 minutes. Nous espérons que vous pourrez nous donner l'opportunité de vous fournir un service exceptionnel.
Encore une fois, merci de nous avoir fait prendre conscience de ce problème. Nous attendons honnêtement votre réponse.
Julie
Great app and free for basic stores with less than 10 products!
It's a very good app, does what you need. I just think it's a bit over priced at $40 a month sadly
Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect
We just installed the free trial and it says after the trial the app is $69.99. The pricing above shows that the most expensive plan is $39.99/month. This is pretty deceptive.
Update: They contacted us and told us that there are indeed higher charges for other plans such as the one we're on, but offered to honor the $39.99 price which we appreciate. The app does come with a lot of nice badges and is pretty easy to use. Unfortunately, it doesn't work well with the infinite loading feature of our collection pages; they were unable to resolve it and we've moved on to look for something else.
The app does everything it is supposed to but it is too expensive for the functionality it offers. Drop the price by $10 and it would be better value.
Customer service with this app is on point. I messaged them on chat at midnite EST and got a reply immediately. Julie was very professional, knowledgeable and quick to solve my problem. We couldn't log into my site until the next morning and since then she emailed me with finding the reason for my problem already.
How do I cancel the subscription so that no charge is generated?
I think that we should not say that there is a free plan.
Thank for your feed back. Once you confirmed charge you can cancel subscription by remove the app. We offer a free plan and you can see the detail of this plan in product description. That is just free for shops which have less 10 products. Thank you so much
I've tested several app for the badge.. and this was the best choice for me...
Five star for the app, five star for support
Thanks for dropping us a 5-star review! We're happy that our app adapts to your needs because customers' satisfaction is always our 1st priority
Exactly what I was looking for! The team was super helpful in getting it set up properly with our "coming soon" labels!