DECO Product Labels & Badges

DECO Product Labels & Badges

Avaliações (712)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
5 de setembro de 2017

Sorry guys, but not worth the effort.

Label image was visible on random product images
Label text did not change with settings (maybe UI/UX of settings)
Label showed up on product description in some cases
Customer service email reply couldn't determine my name from signature..hmmm. Still using bots to reply?

Daily Urban Store
Hungria
About 10 hours usando a aplicação
27 de outubro de 2019

The customer service is good. They respond as soon as possible. I had an issue with the app they rectified in a day itself.

thekangaroostore
Reino Unido
18 minutes usando a aplicação
Questão respondida por PieLab 11 de dezembro de 2020

Thank you so much! We're more than happy to support you

10 de maio de 2023

Easy to use and good support. .

Villains SF
Tailândia
About 5 hours usando a aplicação
21 de setembro de 2023

Support has not much idea after 30 minutes nothing happened. The problem could not be solved.

Bubatz-Heaven
Alemanha
About 1 hour usando a aplicação
Questão respondida por PieLab 25 de setembro de 2023

Hi Bubatz Heaven,

I'm truly sorry to hear about the difficulties you faced with our support team, and I understand your frustration. Your experience certainly falls short of our usual standards, and for that, I apologize.

I truly understand your frustration with the issue you encountered, and I've personally investigated the matter. It's true that at that time our technical team encountered difficulties and incompetence in fixing the issue. However, at that time, we encountered challenges in resolving issues due to factors beyond our control (Data retrieval from Shopify).

As evidence, during the time you experienced difficulties, when I searched on the online store's search engine, the product didn't appear. This means we can't retrieve data from Shopify either. This issue tends to persist for a period and then naturally resolves itself.

We're committed to providing quick and effective solutions, and it's clear we missed the mark in this instance. Your feedback is invaluable, as it helps us identify areas for improvement.

Once again, I apologize for the inconvenience you've experienced, and I appreciate your understanding as we actively strive to enhance our services.

Best regards,
Julie
DECO Team

27 de março de 2021

Didn't find this useful, could not get it to load any labels at all. Wasted 45 minutes, found another app that worked in seconds.

Jam Cycling
Reino Unido
About 1 hour usando a aplicação
Questão respondida por PieLab 2 de abril de 2021

Dear Admin,
We are so sorry for the late response as we were on weekend the time you emailed us and could not reply to you immediately.
In early Monday morning, we have replied to you twice in ticket #4811 but haven't heard from you since then. We've also sent you another email few minutes ago. Could you please check your mailbox and let me know your thoughts.

Thank you.
Moon

21 de junho de 2018

Incredibly annoying app - has a fast scrolling marquee of other products on each page which is extremely distracting when you're trying to configure it. The app doesn't seem to include any labels by default so you have to make and upload your own which is quite a letdown considering the price!

Cheaper Online Co Uk
Reino Unido
29 minutes usando a aplicação
17 de setembro de 2016

Pretty good app.... not for me though as I only have 12 products in my store.

Ocha Co
Japão
18 minutes usando a aplicação
12 de julho de 2024

TimTay Official
Vietname
About 1 year usando a aplicação
22 de outubro de 2024

Meir
Austrália
About 2 hours usando a aplicação
5 de novembro de 2024

Indian Impressions
Austrália
About 2 hours usando a aplicação