OPTIS Product Options, Variant
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The application is clear. For a self-taught person like me, it is a little harder to navigate what and how to do correctly so that everything is as it should be. I see the language interface as a great advantage. There are not many applications that support the Czech language. Thank you to the entire team, Lin, Lina, Katlyn and Christine for the patience they have with me.
Thank you so much for your thoughtful review!
We completely understand that getting started can feel a bit challenging, especially when you’re learning everything on your own - so it truly means a lot to hear that our team could support you along the way. We’re also really happy that the Czech language support has been helpful for you!
I’ll be sure to pass your kind words to Lin, Lina, Christine, and the rest of the team - they’ll be so glad to hear this 😊
If you ever need anything else, we’re always here to help. Thanks again for your support!
Very useful and intuitive app, especially thanks to the constant release of new features that make product customization easier and more flexible. Support is fast, effective and extremely available in handling requests and implementing improvements. Recommended!
Thank you so much for your thoughtful review! 😊
We’re really glad to hear you find the app useful and intuitive, and that the new features have been helping make product customization easier and more flexible for you.
It also means a lot to know our support team has been fast and helpful in handling your requests and improvements - that’s something we always try to stay on top of.
Really appreciate the recommendation, and we’re always here if you need anything! 🙌
One of the very few apps we pay for right now. Given our products it's not practical to make tons of variants so this is pretty vital to how we handle upgrades and modifications. And Cassie from their team helped us out today getting a nonsensical bug with the email formatting fixed.
Thank you so much for your kind words and for choosing to use our app! 😊
We’re really glad to hear that OPTIS has been a valuable solution for handling your product upgrades and modifications that’s exactly what we aim to support.
Cassie will be so happy to hear your feedback! We’ll be sure to pass along your appreciation to her - she’ll really appreciate it.
If you ever run into anything else or need further assistance, don’t hesitate to reach out. We’re always here to help 💙
We needed a third-party app, as our products require more options than Shopify's native feature allows. The app works well and performs exactly as described. When we needed to add an advanced feature, the team was incredibly helpful and responsive. They replied to our requests within minutes (even on a weekend) and implemented changes to our store quickly. We definitely recommend this app and the team behind it. Thank you again for your help and your outstanding customer service. It's much appreciated.
Great app with an amazing support team! They’re always available and go above and beyond to help with CSS customizations and pricing for different markets. Communication is clear and fast. Highly recommended!
We recently installed Optis on our new website and it is working well so far. The Optis team were very quick to assist us with tweaks we needed during installation. It's allowed us to offer a much wider variety of options for our products with some useful conditional logic applied based on what the customer selects.
Thank you so much for your great review! 😊 We’re glad to hear that everything is working well on your new website and that the setup went smoothly.
It’s awesome to know that OPTIS is helping you offer more product options with conditional logic - that’s exactly what we aim for!
If you need any further tweaks or support as you continue using the app, we’re always here and happy to help.
It seems to be the right fit for my products. There are many options that I present to my customers and it makes my website successful. People are willing to buy because they are truly getting something that fits their taste. It just makes the requirements of the web design quite demanding. I just started setting it up but OPTIS product options has got me on the right path after many days of trying to get it done right.
Thank you so much for sharing your experience! ⭐
We’re really glad to hear that the app is helping you present the many options your customers need and support the level of customization you’re aiming for. It’s great to know that it’s helping you move in the right direction after all the effort you’ve put into setting everything up.
We truly appreciate your thoughtful feedback and your support. If you ever need any help while continuing to set things up or optimize the design, please feel free to reach out - we’re always happy to assist. 😊
I was hoping the image swatch size could be made larger and the chat feature allowed a team member to help me do this within seconds. Very hepful and improved my website experience.
Thank you so much for the great feedback! 😊
We’re really glad to hear that adjusting the image swatch size was quick and that our chat support could help you right away. It’s always our goal to make improvements fast and seamless, and we’re happy it had a positive impact on your website experience. Thanks again for your support! ❤❤
Great app with plenty of advanced features that will take your store to the next level. It gives you a lot of flexibility and control over product options and variants. The support team is also very responsive and helpful — they quickly understood our issue and offered to fix it directly on our store. Highly recommend!
Thank you so much for the fantastic review! ⭐️ We’re thrilled to hear that the app’s advanced features are helping you gain more flexibility and control over your product options and variants.
It’s also great to know that our support team could quickly understand your issue and assist you directly. Providing responsive and helpful support is something we always strive for.
We truly appreciate your recommendation and your support. If you ever need anything else, feel free to reach out - we’re always happy to help! 😊
I really wanted this to work smoothly, but my experience has been quite frustrating.
I built a custom solution myself because managing preorders through the app was very time-consuming. For every product variant, I had to manually set things up just to show “preorder” when stock hits zero. If you have a large catalog, this becomes extremely difficult to manage.
A simple automation — like automatically switching to “preorder” when variant quantity is 0 — would solve everything, but unfortunately, that functionality is still missing. I even upgraded to the platinum plan expecting better support or features, but nothing really changed.
Another issue is with the “Buy with Shop” button. Instead of directing users to a sign-in page first, it sends them straight to checkout, which disrupts the normal customer flow and creates confusion.
In the end, I had to fix everything on my own. I appreciate the idea behind the app, but it still lacks some basic, essential automation features that would make it truly useful for store owners handling multiple products.
Hi Annam Ahmad,
First, regarding the preorder functionality: we completely understand your expectation for automatic switching when inventory reaches zero. However, this type of workflow falls under a more specialized preorder system. As mentioned in our previous conversations, our app focuses on product options and customization, and while we can help adjust the display (e.g., showing preorder on Add to cart button), full preorder automation typically requires a dedicated preorder app. We did our best to support and provide possible workarounds, but we understand it didn’t fully meet your needs.
Regarding the “Buy with Shop” button, we didn’t receive any report about this issue during your usage. In most cases, our app follows Shopify’s default checkout flow and does not override or alter the behavior of accelerated checkout buttons like “Buy with Shop.” Had we known earlier, we would have been more than happy to investigate and assist further.
We’re sorry that the app couldn’t fully deliver the experience you were expecting. That said, we’re glad we were able to provide a solution and compensation during the process.
Your feedback is valuable to us, and we’ll continue improving the app to better support merchants with more advanced needs in the future.
Best regards,
OPTIS team