Product Options Variant Option

Product Options Variant Option

Recensioni (392)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 97% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
8 settembre 2022

This app didn't work out for us however Emma and Pham Ngoc Hoang and Jonas were really helpful in trying to resolve our issues.

Karen Mabon Ltd
Regno Unito
Circa 2 mesi di utilizzo dell’app
23 marzo 2022

App is unavailable. hint:Invalid OAuth callback.---------------------------------------------------------------

Lenses
Cina
Circa 2 mesi di utilizzo dell’app
Tech Essence (by BSS Commerce) ha risposto 23 marzo 2022

Dear,

Kindly receive our sincere apology for your experience.

When we came back to work today, we immediately checked the issue and informed you from our email: sales@bsscommerce.com. The Email title is: "[Product Options by BSS] - Hope you give us a chance to make the app work well for you!"
Can you kindly check and allow us to fix your experience?

Thank you so much.

Best,

Product & Variants Options team.

17 febbraio 2022

I am just implementing this app on a new collection on my jewellery website...with over 30 different gemstone options combined with different chain lengths and matt or polished finishes the permutations are vast. This app is a breeze to use and seems to work seemlessly. You can choose the products you want to add it to and give different options for different products. Extremely versatile. I do need an option for an add on price for a couple of the options so spoke to Emma at BSS help - apparently this option will be available shortly and still free. (Emma was super helpful). Loving it!

Annika Rutlin
Regno Unito
Circa 22 ore di utilizzo dell’app
Tech Essence (by BSS Commerce) ha risposto 17 febbraio 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Product & Variants Options Team.

20 ottobre 2022

I have installed this application on the websites I have administered so far. I had a hard time css the color options, so I contacted the support team, and Joy was a supporter who helped me. It was amazing, she support me well with the position of the colour options. She is one of the very dedicated, friendly, and knowledgeable facilitators I have worked with. I also want to thank the dev Nguyen The Huy - who is expert and can resolve things quickly as a Hawkeye in the Marvel hero group for solving my problem quickly. I thought it would be done in a couple of hours but he fixed them in just an hour. Now that the option is showing up well on my store, both in my PC and mobiles. Once again, many thanks to Joy and the support team! Great app!

SENSES HOME
RAS di Hong Kong
Circa 21 ore di utilizzo dell’app
Tech Essence (by BSS Commerce) ha risposto 12 dicembre 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

20 agosto 2022

What a mess . . . . I change a setting in the options then save - and it doesn't save! It takes me at least 2 - 6 times of adjusting the setting and saving before it actually saves.

SkoolaMoola
Stati Uniti
21 giorni di utilizzo dell’app
Tech Essence (by BSS Commerce) ha risposto 22 agosto 2022

Dear,

Please accept our apology for your experience. The Product Options app has been published recently, so it could lack some compatibility. Our team is trying to integrate features between 2 apps.

We've sent you an email via sales@bsscommerce.com. If you can give us a chance, we can assist as far as we can if we have any helpful information.

Hope you can sympathize with us!

Best regards,

BSS Commerce Team.

22 giugno 2023

For the most part I would recommend this app. It did not work "out of the box" for me, and we had to go back and forth via email to get the features to work (they were very responsive and asked for some admin privileges to get it working).
They did ask me to leave a review in every single email they sent, and continued emailing me to ask for a review long after my problems were fixed. They are one of the few apps that did what I needed for free however, so I guess that's the trade off.

Marigold Sky Studio
Canada
19 giorni di utilizzo dell’app
Tech Essence (by BSS Commerce) ha risposto 27 giugno 2023

Thank you for your 4★ review!

We're glad to hear that you found the app useful and that our support team was able to help with any issues you encountered.

We are grateful for your support and for taking the time to share your experience.

4 dicembre 2022

Discount codes do not work when utilizing this service. We are super disappointed and have lost sales because customers couldn't make it work.

LovebyLait
Canada
4 giorni di utilizzo dell’app
Tech Essence (by BSS Commerce) ha risposto 12 dicembre 2022

So sorry for the inconvenience you faced with our app.

You seemed to uninstall our app already but we haven't got the chance to support you yet. It would be great if you can reinstall our app again on your site and we will for sure assist you our best to improve your experience with the app.

Looking forward to working with you again!

12 maggio 2023

Perfect service, the technicians are very reliable. The function of the app is very powerful, and it perfectly solved our problem! 5 star praise!

JOYTALE
Stati Uniti
Circa 2 ore di utilizzo dell’app
Tech Essence (by BSS Commerce) ha risposto 16 maggio 2023

Thank you so much for your 5 star rating!

We appreciate your kind words and are delighted that our technicians were reliable, our app was powerful, and was able to solve your problem.

Thank you for your 5 star praise!

10 maggio 2022

I have used this app for 2 different websites. Jonas is absolutely amazing & is so helpful. Like most companies/apps, if it is a weekend & I have any questions, I often won't hear from anyone until Monday. I say this for anyone to keep in mind if they need help on a Saturday to understand you may not hear from someone until the weekend is over. I give them 5 Star service when it's Monday-Friday. However, it's very rare that I need to contact them. It's only in the beginning where I had more questions & needed help. As time goes on, I don't need to contact them very much now that things are set up. Since I've downloaded the app, I've seen so many upgrades & changes, which really gives me confidence that even though they are new, they are focused on improvement. I could go into so many specifics & details on how Jonas had helped me but I feel like my review would be so long & not relatable. The best I can say is that I've used all the features BBS offers & I've had the most complex questions. Sometimes I would even ask about adding tiny features that I didn't think were even possible, BBS found ways to make it happen within 8 hours. I highly recommend this app!

Peanuts & Crackerjacks
Stati Uniti
11 minuti di utilizzo dell’app
Tech Essence (by BSS Commerce) ha risposto 17 maggio 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

24 agosto 2022

The app didn't work for our fulfillment software needs, but the devs were great at helping me with everything I needed in a timely manner.

JMK
Stati Uniti