Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
10 de maio de 2022

I use this application a lot to have each product that I sell well organized and it gives my clients a super advantage and they love it! Yesterday I had a minor problem with the app so I asked the customer service for help, they were super fast and solved my problem in less than 3 hours. thank you Emma and her technician for solving the problem and making my online store work perfectly again.

KataDeAmore
Estados Unidos
3 months usando a aplicação
Questão respondida por BSS Commerce 17 de maio de 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

7 de janeiro de 2023

A big shout out to Joy Nguyen and Nguyen The Huy who solved my issue! I had some incompatibility issues between BSS option app and Pickup app. At first the two apps were not compatible with each other. Then I reached for both dev team of both apps and I received great support from them, especially BSS team! BSS dev team, especially dev Nguyen The Huy exchanged a lot of information about checkout button event and add cart event with the dev team of Pickup app via Joy Nguyen - support agent. Joy is attentive and always caring to my case. Then they do all things about the coding system for my site about the compatibility event and thankfully, it seems working. Though the Pickup app is not totally compatible with BSS option app (due to the another app changing some “action” of form cart page, which leads to null value), dev expert Nguyen The Huy has manually edited code for my only site so that both 2 apps work well at my site. I highly recommend you guys come to reach the support service of this app if you want to have any incompatibility issue and any app issue. Joy then told me to remove the payPal options from product and cart page so that the app run well. Thank you guys so much for your detailed dedication!

CakeBoulevard
Reino Unido
3 months usando a aplicação
Questão respondida por BSS Commerce 13 de janeiro de 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

28 de setembro de 2022

I am very grateful for Joy and Nguyen Duc Duong's service, very timely service and patient help. By the way, this app is an excellent app on Shopify!

Amid Neon
Estados Unidos
3 months usando a aplicação
1 de julho de 2022

Great app to help set up different options for my products, faced some problems but the developer team was fast & responsive to address my issue. Great team, definitely recommend if you are looking for custom options for your products.

AL Leather Supply
Singapura
3 months usando a aplicação
18 de abril de 2023

Fantastic app that does exactly what we need. My theme made the automatic integration difficult, so the support team worked extremely hard to manually integrate it and it works perfectly. They've been able to fulfil every request I've had. A big shout out to June for being so proactive with communicating with me.

SoPablo
Austrália
2 months usando a aplicação
Questão respondida por BSS Commerce 19 de abril de 2023

Thank you so much for your 5 star rating! We are truly grateful for your kind words and are delighted that our support team was able to work with you to manually integrate your theme and make everything work perfectly. We are overjoyed that every request you've had has been fulfilled. We also appreciate your acknowledgement of our agent's great communication skills. Thank you for being such an amazing customer!

Editado a 31 de março de 2022

Love this app!! Customer service was great when i had questions and needed help. Jonas was able to evaluate my concerns and stayed in communication with me until it was resolved. App is very easy to use! Use this app!

Saturne's Edge
Estados Unidos
2 months usando a aplicação
Questão respondida por BSS Commerce 13 de abril de 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

23 de agosto de 2022

I have been working with Jonas and Pham Ngoc Hoang & Nguyen Duc Duong, their support has been fast and also extremely helpful, they have helped me with a range of teething issues while setting the app up as it wasn't compatible with other apps. The app features are extremely easy to use and customizable to suit all of our business needs. Highly recommended :)

LuxxDrops
Austrália
2 months usando a aplicação
16 de março de 2023

This app has taken so much stress out of creating my website for my small business! When i first started working on building my website through Shopify i felt so overwhelmed and as a beginner had no idea how to achieve the vision in had in my head, after coming across this app and struggling to work out how to use it i reached out to support and Emma has been absolutely amazing not only has she walked me through each of the extras that i wanted to add she logged into my website and has made sure everything i had already done was correct. I am so great full for her help and highly recommend this app!

Thank you so much Emma and team :)

K & I Creations
Austrália
About 2 months usando a aplicação
Questão respondida por BSS Commerce 17 de março de 2023

Thank you so much for your 5 star rating! We are so glad to hear that our app has taken so much stress out of creating your website for your small business! We are also so glad that you got the help you needed from our support member. It's encouraging to know that the agent was able to help you achieve the vision that you had in mind. We really appreciate your kind words and recommendation! |

19 de julho de 2022

Easy to use application. Developers are responsive, listen to feedback and provide improvement to the app. To certain extend, they are willing to help me customise the app

Just Loved Co
Austrália
About 2 months usando a aplicação
23 de março de 2023

Great app, it is really easy to use and set up the options. Installation is relatively easy even with a theme that is not from Shopify. I had some questions regarding the installation and contacted support and Joy Nguyen was super quick and helpful. I really appreciate getting straight to the issue.
This app is a great value considering how much time and money it can save compared to custom solutions and absolutely great customer support.
Thank you!

ryna visuals
Lituânia
About 2 months usando a aplicação
Questão respondida por BSS Commerce 24 de março de 2023

Thank you so much for your amazing 5-star rating! We are so glad to hear that you found the app easy to use and set up the options, and that the installation with your theme was smooth. We also appreciate your kind words about our agent's helpfulness and promptness. We are humbled that you recognize the value of our app and the great customer support we provide. Thank you again!