Opzioni Prodotto Hulk , 1.766 recensioni

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 85% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
Data modifica: 24 gennaio 2020

I'm writing this review based solely on the support received with the app, it's installation and it's configuration. We are still in the evaluation period so do not yet know if we will be going ahead - but have great confidence that if we do use the app on our store we will be confident to do so with the extremely high quality of support services available to us from the people at Hulk/apps.

The Speech Shop
Regno Unito
22 giorni di utilizzo dell’app
HulkApps.com ha risposto 23 gennaio 2020

Thank you for your support, we greatly appreciate it. Your feedback will help us get better, so looking forward to knowing your thoughts! And you know where to find us if you need any assistance!

Data modifica: 5 agosto 2021

Their tech support was amazing and very responsive. When the app was having an issue they resolved within hours and got me back on track. Big thanks to Nisha for her expertise.

Oak Valley Designs
Stati Uniti
22 giorni di utilizzo dell’app
HulkApps.com ha risposto 2 agosto 2021

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

20 maggio 2020

Nice customer experience and fast email response. I asked a few question in a week, all of problem are solved in days.

Artmore Ltd
Nuova Zelanda
22 giorni di utilizzo dell’app
HulkApps.com ha risposto 21 maggio 2020

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our fast and responsive customer support. :-)

Please reach out if you need any other assistance!

Data modifica: 8 marzo 2021

I have updated my review as I have now got this app working and it appears to be performing well.
I did have quite a few issues with the app functionality at first which I managed to fix myself - it turned out to be a cookies issue. It was a bit frustrating trying to explain my concerns to the technical support staff who did not fully understand the scope of the problems I was experiencing but we got there in the end and the app appears to be doing what it should now.

Catnap Design London
Regno Unito
Quasi 2 anni di utilizzo dell’app
HulkApps.com ha risposto 5 gennaio 2022

Please accept our sincere apologies for any inconvenience caused by the lack of our application’s performance. We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.

Data modifica: 28 gennaio 2020

got there eventually but you do need to give them some time as it is a small team of people who reach out to you

Union Leisurewear
Regno Unito
21 giorni di utilizzo dell’app
HulkApps.com ha risposto 8 dicembre 2023

Hi! Thank you for your kind patience and understanding. We're indeed a small but dedicated team, always striving to provide the best service to every one of our customers. We absolutely appreciate the 5-star rating and are overjoyed to know that you're satisfied with our work. We hope you'll continue to find great value in our app. Thank you for choosing HulkApps. Please feel free to reach out if you have any more queries or need assistance in the future.
Best Regards,
The HulkApps Team

24 ottobre 2018

My issue was needing to manage the inventory by product (and not by variant), but also needing customisations that added to price (which variants are ideal for, but line item properties can't add to price).

So I tried this product. With little code experience, I struggled to get it to work initially. They resolved my help ticket within 48 hours. In this time, I decided to go with the variant solution, and manage the inventory manually myself.

I may go with their product further down the line - it seems that the customised price was adding tax, which I will need for something else later. But I'm sure this could be fixed easily anyway.

The fix seems that I was adding the {%include 'hulkcode_options' %} line to product_template.liquid in the qrong place... it should have been before the unless line below (around line 257 in my Brooklyn Theme).

{% capture "form_id" %}AddToCartForm--{{ section.id }}{%- endcapture %}
{% form 'product', product, class:form_classes, id:form_id %}
{% unless product.has_only_default_variant %}

Also, I didn't like the italicised font on the radio buttons, nor the spread of the 3 radio buttons. Probably easily fixable, but right now I don't have time.

However, this app is definitely worth persevering with if you want to:
maintain PRODUCT inventory (not of variants) but also
add customisations that add to price

Epic Breakfast Company
Regno Unito
Oltre un anno di utilizzo dell’app
HulkApps.com ha risposto 11 marzo 2019

Thanks for the nice review. We agree, our app is suitable for adding customization to base products and also adjust price accordingly. Happy t let you know that with our Pro version of the app, merchants can also Manage Inventory of the products, making it useful for upselling.

Let us know if you choose to upgrade, our team will be happy to help you out with your needs. :)

23 dicembre 2019

One of the best customer service I've ever got. Good communication and help with everything. Highly recommended!

BoomPup
Regno Unito
21 giorni di utilizzo dell’app
HulkApps.com ha risposto 23 dicembre 2019

Thank you for your amazing words! Our team will be really happy to read this message!

Please reach out if you need any other assistance! :)

18 dicembre 2020

This app is exactly what I was needing to allow customers to conveniently add items to their cart before checkout. The price is cheaper than most of the competitors and easy to install and use. The only problem I have with the app is when a customer hovers over the question mark for each addon product the text popup is in one line and goes off the screen and makes it difficult for the customer to read.

Liberty City Rage Room
Stati Uniti
Oltre un anno di utilizzo dell’app
HulkApps.com ha risposto 21 dicembre 2020

Hi there! Thanks so much for taking the time to leave us a review. We're sorry you are facing some issues with the app. Were working on it and we will try our best to fix this issue accurately and promptly.

Please let us know if we can assist with anything else!

6 dicembre 2022

A+ Customer Service in helping me understand how to use the app! They are really quick in responding and have answered all my questions. Only wish there was a way where we don't have to unclick a swatch in order to choose another swatch, makes it a little confusing on the consumer side.

HyperRides
Stati Uniti
Oltre un anno di utilizzo dell’app
HulkApps.com ha risposto 15 dicembre 2022

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

17 gennaio 2019

Their support team is friendly and very helpful. I downloaded this app to add options to the product page for my online store. You should give this app a try.

Leo. intown
Regno Unito
21 giorni di utilizzo dell’app
HulkApps.com ha risposto 8 marzo 2019

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!