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Great app! Had problems with app installation into my store and Hulkapp support solved it very quickly. Really cool free app. Highly recommended +++
Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
This app is great for product options. I highly recommend to anyone looking to offer customization options with their products.
The app looks great on your store! Thanks so much for the review, and for recommending us! Please let us know if you need anything else! We are always standing by to help. :)
App does not work with Automatic discounts in shopify, interferes with other products that have nothing to do with HULK custised options so if customers orders 5 products @ discounted rate and 1 has HULK customisation on it, all 5 get no discount at checkout. Customers unhappy, they don't return. Better not to use.
App also can not be used with Discount codes without a workaround. I started with 4 of the apps from HULK as they have good support but the product lets them down badly. 1 Star!! Don't use if you are looking to do any type of discount n your website.
Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
The five stars is for the support, which is amazing for a free app, in fact it's amazing for a paid app. Very, very fast and helpful. The app did everything we needed and is free. My small critique is that if the documentation was a little clearer this could have saved them a bit bit of time with responding to a couple of my queries. Overall really happy and grateful for this app. Thanks.
Thank you for your review. We appreciate your support.
Sorry for the trouble caused. We have already upgraded our document so you can check.
This APP do not work for my website and the customer service is bad.
I can not get support after they charge
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.
Thank you for letting us know about this.
I like it very much because it allows complex customization.
Also, I couldn't use the automatic installation for the theme I was using, but the support set up immediately!
Hi there! We're sorry to hear that you ran into some issues with proper code installation for your store's theme. We're glad to hear that our support team was able to get things sorted for you so quickly! Please let us know if we can assist with anything else. :-)
This app does not work with Google Pay or Shop Pay. If your clients pay with either of those methods then the app will not work. Brought issue up many times to Support team but not addressed. Not worth it for us to keep this app given it brings more issues than anything else.
I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.
Fantastic app, integrates perfectly with our website, and plays nice with the dimensional shipping app that we have installed as well! We were looking for an app that only creates customizable cart-level charges, and fees. Very responsive support staff, and willing/able to assist with any issues that come up!
This review made our day! We are so glad to hear you're loving the app.
You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)
I initially left a really good review for this product after I had an issue and it was rectified very quickly, however it actually hasnt been rectified. Every 2 days the code somehow just disappears from my store and the options are no longer available for customers to select. I have contacted dev multiple times, however I think they have given up as this keeps happening and now I get no response. Its very odd as it worked perfectly for what I need for 12 months and randomly stopped working. Pretty annoying as now I am hunting for another app.
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
This app has been great! I really needed an app with conditional logic and this one works wonders while being within a great price range. The staff is always super helpful and very quick to respond to my messages. They have never hesitated to help or answer my questions. Highly recommend this product and this company!!!!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.