レビュー (1,901)

総合評価
4.7
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
編集日:2021年11月11日

The app is great and allow a lot of customizations! But their support team is even better, they helped me out a lot and customized the app even further with custom coding! Best choice in terms of a product options app!

Crowned Pets
スウェーデン
アプリの使用期間:約2ヶ月
HulkApps.comが返信しました 2021年10月25日

Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app and our customer support.

2020年3月5日

Support (paid) has been very fast and efficient.

I can't comment on stability just yet as its only been a few days but so far so good.

Everything CCELL
イギリス
アプリの使用期間:3年以上
HulkApps.comが返信しました 2020年3月5日

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're able to get an awesome experience from our app specialists.
We would love to know your thoughts on the stability of our product Options app once you get a hang of it.

Please let us know if we can assist with anything else! We look forward to seeing your continued success.

2019年11月12日

This app is amazing. You can mold the app the way you want if you are familiar with Javascript. Only challenge our team is facing is that when customer add a customization then it's showing as line item on product and cart page. However, on cehckout page it show as a new product with "Customization for xxxx" title and a blank image for that customized product. That is the pain! The app should be able to display a giftwrap thumbnail instead of a blank image. As per Hulkapps support they don't have access to checkout page. Spoke to Shopify support and they said that the developer of Hulkapps can fix that. This is the only drawback. Hope Hulkapps will fix that asap.

manoons
アメリカ合衆国
アプリの使用期間:3年以上
HulkApps.comが返信しました 2019年11月12日

Thank you for your review! We really appreciate your kind words about our app! Unfortunately, altering the checkout isn't possible beyond the style settings if on Basic Shopify plan.

However, You can customize your online checkout to make other improvements to your customers' experience by upgrading.
https://help.shopify.com/en/manual/checkout-settings/checkout-upgrade

Our team is willing to help you as soon as we get an update from you! Thank you :-)

2022年8月19日

this app is great!!!!!! Their support is great! I will keep trying it. thank you so much --------------------

flowgogo-shop
中華人民共和国香港特別行政区
アプリの使用期間:約2ヶ月
HulkApps.comが返信しました 2022年9月22日

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

編集日:2020年9月22日

I wouldn't recommend this app to anyone. Why? Because customer service takes a long time to answer. Days and weeks pass by until they have done the work. I received my last answer 5 days ago. Nothing has been done on my shop for 2 weeks. Very bad. If there were 0 stars I would give. Since 13 days we havent done any progress

Zanio
ドイツ
アプリの使用期間:3年以上
HulkApps.comが返信しました 2020年1月29日

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

2020年1月24日

One of the worst app we ever used. Messed up our theme and Hulk refused to accept their mistake. We consulted so many developers and everyone pointed out to this app causing the disturbance. They simply refused to help and really messed up the theme.

Artonick
アラブ首長国連邦
アプリの使用期間:3年以上
HulkApps.comが返信しました 2021年11月11日

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

2020年5月27日

Just amazing app. Was looking for this for long time. It is better then i expected. And support is perfect.

Moon Memory
アイルランド
アプリの使用期間:約2ヶ月
HulkApps.comが返信しました 2020年5月28日

The app looks great on your store! Thanks so much for the review, and have a great day ahead!

編集日:2022年11月28日

This is an updated review of Hulk Apps Options. [Previously rated 1-star, around 2/1/2022]
I am compelled to update my review for Hulk Product Options after working with this app for some time. Though not perfect, this app has made significant and notable strides to earn a 4 star rating from me. For those new users or those looking to customize their website; this is a great choice for your store, you just have to adopt the Hulk Product Options ideology in order to implement it to the best of its ability. In fact, as Shopify limits the amount of variations, this may be the best way to get all your variations on the market. The one feature that does lack and please be aware, is that it doesn't incorporate into inventory control; I'm not sure if that will even be possible down the line (although what is notable is that it does subtract inventory); I wish and am hopeful that a stricter inventory control is possible, so that I am not oversold on some models of products our store offer. ***Excellent Customer Support***
Finally, I was compelled to resubmit an updated review after giving keen consideration to the high level of customer support I have received. Chat agent was attentive to my issue, fixed it for me live, and offered suggestings for U/I improvement, and implemented those as well. You'd be hardpressed to find the same amount of customer support in todays ecommerce app climate at such an immediacy and so I was very much impressed and decided to give this review an update. in short, you will not be disappointed, despite a flaw there is much for the app to offer, and they have a suite of other apps too, which I enjoy.

Colourtree Inc
アメリカ合衆国
アプリの使用期間:3年以上
HulkApps.comが返信しました 2019年3月11日

We're sorry our support team couldn't meet your expectations. We understand merchants expect stellar service from us, and we have taken this review very seriously.

Our team is willing to help you and all the merchants who come to us with custom requests. Let us know if we can resolve the issues for you. We're willing to bring your trust back in our apps and services.

Also, we've asked our manager to contact you in hopes to amend this issue.
All the best with your store. :)

2020年1月22日

I have received my first order through customization options from this app a few days ago... I did, however, lose 25$ of revenue from that order because the added options from this app didn't count towards the final price. The problem was in my store cart, buyers could click on the PayPal button for fast checkout, essentially skipping the checkout page. The checkout page is important for this app, however, its where the addon prices get added to the total price.

I contacted support and they helped me by editing the HTML code for me and removed that paypal button. Buyers can still pay by paypal, but it takes them one more mouse click, which is fine for me. I need the customizations badly and this app provides just that... You can check it in action at www.outofmarbles.com if you want.

Anyways, keep up the good work and I heard there is new feature coming soon where we will be able to have images instead of bullet points :)

Out Of Marbles
スロベニア
アプリの使用期間:約2ヶ月
HulkApps.comが返信しました 2020年1月23日

Hi there! Welcome to the eCommerce space on Shopify, and to Hulk apps! We're glad our team was able to help you out with getting Product Options installed and stylized properly. :-)

You heard it right! Lots of cool stuff coming your way in 2020! Not just apps, we have more to offer ;)

The app looks great on your store! Thanks so much for the review, and for allowing others to see how it looks by linking your website. :-)

Best of luck with your business! We look forward to seeing your continued success.

2022年6月16日

Tarik was so helpful. Great app! Great features really helpful, maybe even better than Bold which i typically use

JoyBadminton
アメリカ合衆国
アプリの使用期間:約2ヶ月
HulkApps.comが返信しました 2022年6月17日

Hi Joy :)

You brought so much joy to HulkApps and Tarik especially.

We are truly happy you find our app to be so useful for your Shopify store and if there is anything else we could assist you with, please let us know at any time.

Have an amazing day ahead! :)