ハルク製品オプション

ハルク製品オプション

レビュー (1,893)

総合評価
4.7
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
編集日:2022年4月29日

After uninstalling they are not willing to help with shop. I had to hire external shopify developer to uninstall app completely. IT IS BUGGING MY SHOP. they are ignoring me all the time. EDIT. No you did not contected me, liars :)

Kiss the Dog
ポーランド
アプリの使用期間:4ヶ月
HulkApps.comが返信しました 2022年4月29日

Hi there! Thank you for leaving us your valuable feedback.
Please accept our sincerest apology.
We looked over the chats and emails and concluded the app was successfully removed from all of your themes.
Our manager has contacted you in hopes of amending the issues you were having.

2020年6月17日

very quick and helpful support thanks so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

EG Virtual Showroom # 2
アメリカ合衆国
アプリの使用期間:5日
HulkApps.comが返信しました 2020年6月18日

Thank you for leaving us a review and best of luck with your business!

2022年6月21日

This app is very limiting as it could not add another product to the original product (ie add-on product option). However, the team at Hulk were helpful and responded quickly in answering our questions.

Estrada Barn Doors
ニュージーランド
アプリの使用期間:4ヶ月
HulkApps.comが返信しました 2022年6月22日

Please accept our sincere apologies for any inconvenience caused by the lack of our application’s performance.

We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.

2023年3月20日

I am still learning how to use it, and do flounder around trying to figure out how to make this or that work. I'll have it all down pat, eventually. But meanwhile, I'll tell you what.....the customer service is BEYOND amazing. Whenever I get stuck, they are right there in the chat, and some of their reps have worked *very patiently* with me for HOURS and hours sometimes. So there is always great help no matter what you are trying to accomplish.

God and Country Workshop
アメリカ合衆国
アプリの使用期間:4ヶ月
HulkApps.comが返信しました 2023年3月22日

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

編集日:2022年10月1日

複雑な商品オプションを設定するために使用しました。他のアプリではオプションが商品として登録されてしまうのですが、このアプリではそうではなく、カスタム商品としてその時限りのものとしてカートに入ります。これが素晴らしい。そして何より、サポートも最高でした。 I used it to set up complex product options. In other apps, the options are registered as products, but not in this app, they go into the cart as custom products as a one-time-only thing. This is great. And best of all, the support has been great.
Thank you for a great app.
素晴らしいアプリをありがとうございます。

Zodiaオンラインショップ
日本
アプリの使用期間:5日
HulkApps.comが返信しました 2022年11月8日

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

編集日:2019年10月11日

I first contacted Hulk about the issues I was having with their app on August 14, 2019 and my issue is still unresolved. I have received nothing but headaches from their customer service team. If I could I would give this app 0 stars.

We are currently using a competitor app for our product options and were hoping to switch to Hulk to save on money. That being said, due to many of our products having multiple options and it being an integral part of our website, we were unwilling to completely uninstall the competitor app UNTIL we have tested the Hulk app on our website to MAKE SURE that it will work for us.

At HULK's request, we removed the competitor app code from a copy of our live theme so that Hulk can install their code without conflict and we would be able to set up the Hulk options and test it without jeopardizing our live website and impacting our sales.

Hulk went back on what they said and requested that we remove the competitor app from our store completely before installing their own code. As I have explained previously, and to the Hulk Customer Service team, this was not feasible for us until we were absolutely, 100% positive that the Hulk app would work for our website.

It will take us approximately 15 - 20 hours to set up all the different product options from scratch for each product that requires product options.

After posting my first 1 star review (which I have since removed on the basis that they resolve the issues I was having with their app), they agreed to install their Hulk Code on the theme that we removed the competitor app from. From that point it was more headaches. Their options were not displaying on certain products, and for the options that were appearing on products, the conditions were not displaying the options correctly.

I told them 7 times, and several different people which Shopify theme I had the Hulk Code installed on and they always come back saying they need to know which theme I have the Hulk Code installed on.

Hulk has done nothing but run me around in circles for 2 months now and done nothing to resolve the issues I was having with their app.

Retro Active Arcade
カナダ
アプリの使用期間:4ヶ月
HulkApps.comが返信しました 2021年11月11日

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

Your review is very concerning to us and that is why we asked our manager to get in contact with you to amend any issues that were caused.

2020年6月19日

The app works great when it wants too. What is the most annoying is the lack of customer service and it is impossible to get it corrected in a timely manner.

Brynley's Bows
アメリカ合衆国
アプリの使用期間:3ヶ月
HulkApps.comが返信しました 2021年11月11日

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2020年4月20日

I got a request for a review so...... I installed it 4-5 days ago. After it installed I tried to create a text field with the app but nothing showed up, was not able to see the field. So I submitted a request for assistance, I put the product page I was trying to add the feature, and also provided an example of what I was trying to do. I got their automated acceptance email, a request for access - which I instantly approved and emailed them to let them know. Then nothing. No one has emailed me or been on the site to look at the issue or assist with the install. This doesn't make me feel that comfortable with them.

Pet-Shack
アメリカ合衆国
アプリの使用期間:3ヶ月
HulkApps.comが返信しました 2021年11月11日

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2021年10月12日

very good app..must use...and support team help me to integrate the app.i fulfil my requirement..thx

FLUXAQUA
シンガポール
アプリの使用期間:4日
HulkApps.comが返信しました 2021年10月12日

The app looks great on your store! Thanks so much for the review.

2023年1月10日

Recently switched product options apps because HulkApps cart layout is nicer, ran in to some coding issues and customer service was quick and helpful! Thank you Amit and HulkApps!

Rory Gail Handmade
アメリカ合衆国
アプリの使用期間:4日
HulkApps.comが返信しました 2023年3月3日

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.