ハルク製品オプション

ハルク製品オプション

レビュー (1,907)

総合評価
4.7
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2020年11月24日

Infinite Product Options is an amazing app that allows one to easily add a variety of custom input fields to a list item. In our instance, we wanted the buyer to be able to add a note with more information (such as a desired color) to a list item. The app is very flexible and easy to use, living up to its name. Once installed, I was able to easily and quickly do what I desired in just a couple of minutes. There is a "Free Forever" plan, which is the one I am currently using. Their support is also speedy and amazing, even when you are on the free plan! I had difficulties installing the app, as I had some conflicting add-ons on the site. I contacted support, and they identified the issue and installed the app for me in less than a day, all for free.

Idea Studio - Lagrange IL
アメリカ合衆国
アプリの使用期間:約18時間
HulkApps.comが返信しました 2020年11月24日

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

Please let us know if we can assist with anything else! We look forward to seeing your increase in sales while using Product Options App!

2019年10月31日

Worst experience ever.
This was a disaster!!!! After their developer changed the code, Shopify options stopped working and our customers couldn't choose the size! It happened our weekends sale and we lost all of the sales opportunities and advertising fee. They responded back like 4 days later and telling me "our firm was closed due to the Diwali Festival and that's the reason why we wasn't able to get back to you on time. " WOW! I ended up hiring another developer to fix this issue due to this stupid free app. I talked to several experts and they all say this app caused the problem but Hulk app never admit it and keep saying it's because of the theme. Awful. This free app is NOT worthy.

Blushing Drops
アメリカ合衆国
アプリの使用期間:17日
HulkApps.comが返信しました 2021年11月11日

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us and that is why we asked our manager to reach out to you in order to amend any issues caused.

2020年2月21日

This app is great if you have many variants. The only drawback is that there is a noticeable delay when the page loads. The team is always available over Skype to assist and to customize - no waiting for days for an answer. They are quick, friendly and helpful.

Forever Ring
カナダ
アプリの使用期間:17日
HulkApps.comが返信しました 2020年2月24日

Thank you for taking the time to review our app. We are working hard to make our app the best fit for our merchant's businesses. You can always find our support team sitting beside (virtually) in case you're stuck in the middle :)

編集日:2019年8月4日

Cant be used on Shopify mobile app, because this app isnt responsive. Products have been syncing over a week now and because of that cant use the options at all. Already contacted customer service about a week ago.

Arlatec Oy
フィンランド
アプリの使用期間:16日
HulkApps.comが返信しました 2021年11月11日

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us.

Thank you for leaving us your review, we also asked our manager to contact you in hopes of amending the issue you were having?

2019年7月15日

The app is not intuitive and is difficult to use. Support was very difficult to deal with and documentation is sorely lacking. After 10 hours of trying to get it all set up, I had to remove it and go with another app that I had set up in less than a couple of hours. Save yourself the trouble and pass this app by.

Boulder Creek Packs
アメリカ合衆国
アプリの使用期間:16日
HulkApps.comが返信しました 2021年11月11日

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us.

Your feedback is really important to us and that's why we asked our manager to contact you in regards to the issues you were having.

2021年4月12日

Different kind of Review: This app was actually not the right one for us. I have to give HASAN a high five for his honesty and his help. He was the one to figure out it wasn't what we were looking for and he was honest to tell us this. I highly recommend working with him.

Zero Pop Art
アメリカ合衆国
アプリの使用期間:約16時間
HulkApps.comが返信しました 2021年4月13日

We apologize that our app did not satisfy your expectations. But, thanks so much for your kind words about Hasan, and please let us know if you need anything else! We are always standing by to help. :)

編集日:2019年11月10日

Seeing how the team has been unresponsive for 2 DAYS with my urgent enquiry (problem which has caused customer complaints during 11.11 promo period), I have to write this here to warn anyone who needs to use this and needs discount code usage at checkout. Hulk product option app is creating a line item in draft order when a customer orders with an add-on option that requires TOP-up in money on TOP of original product price. For example in my case, it was name personalisation add-on function by Hulk Product Option app. This causes discount code field to not appear and cannot be applied at checkout page, though at cart page it seems ok. Customers have complained that discount code is not applied , creating frustrations at checkout. If Hulk team remains silent, then there is no choice but this app can’t be used for an ecommerce store that requires discount codes, which is actually a BASIC feature that is needed. We may have to seek alternatives.

Initially the experience with them was great when I first on-boarded . They responded quickly and advised how to use to get it setup. Unfortunately in times of problems like this, they have gone silent

moriofficial
シンガポール
アプリの使用期間:15日
HulkApps.comが返信しました 2021年11月11日

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

2021年4月3日

I used this app to replace another variant options app which was affecting my checkout process and the discount code box. So far, I have found this app easy to install, the options show up correctly on my product page, in the cart AND in the checkout. Also, love the discount box in the cart. I am on the free plan for now, but if this consistently works well, it is worth the upgrade to the pro plan.

The Witty Stitcher
カナダ
アプリの使用期間:約15時間
HulkApps.comが返信しました 2021年4月5日

The app looks great on your store! Thanks so much for the review!

We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about our Pro version.

Best of luck with your business!

2018年4月4日

Great app - and very helpful support team. The setting up was fairly straightforward using their installation guide. I've only used it so far for adding a custom option to a few of my products, but it was easy enough... and free!

Bluum Stores
イギリス
アプリの使用期間:約15時間
HulkApps.comが返信しました 2019年3月8日

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

2022年6月28日

Great app with lots of options to customize it. The only "problem" I had was that the automatic installation didn't work with one of the free Shopify 2.0 themes. But since the support team of HulkApps did the integration for me in a very short amount of time this has not really been an issue for me. I do hope though that for the basic free themes the automatic installer will be fixed as that will probably make it easier for people to integrate this app.

VaaChar
ドイツ
アプリの使用期間:約14時間
HulkApps.comが返信しました 2022年7月2日

Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution.

We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.