ハルク製品オプション
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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Khushbu was AMAZING! Support is very responsive and helpful! We were chatting for about 3 hours and Khushbu answered each and every one of my endless questions. I was having trouble editing the appearance of my buttons as well as creating conditionals and Khushbu went in and edited both of those for me saving me hours of confusion and frustration.
I can't say enough good things about my experience with support but also the app. Hulk Product Options is the one product customization app I've seen that allows me to add buttons, actual buttons not radio buttons and just for that I'd give 5 stars.
Get this app!!
Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.
TERRIBLE!! CANCELLED THE TRIAL AND THEY WILL CHARGE YOU ANYWAY. THEY ENDED UP CHARGING ME 49.99. THE APP IS ONLY 10. DON'T USE THIS APP ITS HORRIBLE
We're genuinely sorry to hear about your negative experience with our Hulk Product Options app. It's crucial to us that our customers are satisfied and we understand how frustrating such issues can be.
The billing concern you've raised is certainly alarming, and we want to make sure this is addressed promptly. We assure you our billing system aligns with Shopify's policies. However, there may have been an unanticipated issue, for which we offer our sincere apologies.
We would appreciate the opportunity to look into this issue more closely. If you haven't yet, we encourage you to reach out to our support team via the Shopify App Store's "Get Support" feature. If you've already taken this step, we assure you our team will be in touch soon.
Your feedback helps us to continuously improve our services and our customers' experiences with our apps. Thank you for taking the time to bring this to our attention.
Best Regards,
The HulkApps Team
Do not get this app if you enjoy having the discount code option upon checkout. this app has been nothing but frustrating!!
We're sorry we didn't meet your expectations. Just to let you know, with our recent update, this issue has been resolved and most of our merchants are even using the discount code functionality in their store.
if you want our help to set it up for you, we'd be more than happy to support you. Thank you :)
Dowloded the app to get more variants than the 99 limits in shopify but the app is a scam. You can't do what you want on the free version. And the paid version is still limited (couldn't get different prices for different variants). The help centre is pretty slow and I have finally deleted the app after wasting 2 weeks of my time on it. DO NOT recommend at all.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.
Thank you for letting us know about this.
Soooo good!! The options additions have bought us extra sales and also much better logistics systems. It didn't all work immediately and I had a huge panic! Helpful support then did the installation and explained to me how to work on a copy of the theme offline. Great service.
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options, and we're so thrilled to hear that our support team was quick in assisting you.
We appreciate the kind words. :-)
I wanted to have color/size variants, reached out to the customer support, they told their app would allow me to do it, after reading their guides and following each step, I realized the app does NOT support inventory variants, therefore it was pointless, I wish they would have told me from the beginning, I would have saved myself 2-3 hours.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Well, this app was unable to cater to my needs. So the app claims that it can have infinite variants. This is not entirely true. This app just adds some virtual options to the frontend so virtually you would have unlimited variants. But it doesn't actually solve the 100 variant limitation on Shopify. On my store, there was an issue where their virtual variant and Shopify default variant BOTH will add to the cart when the 'add to cart' button is pressed. So a customer would have to pay twice the price. I have wasted almost 2 weeks with this app and not get my requirements done. I am not entirely blaming them though, they tried to make it work. They provided support, it's just that this app was not capable of actually solving the 100 variant issue. I recommend anyone who has the same issue, to try out an app called "Product Variant Reloaded". That app is the PERFECT solution and they set up everything on my store in just 1 single day.
Thank you for taking the time to write us your valuable feedback.
All that you said above will be added to our improvement list and added to the app in the future.
I needed an app to add more options with the ability to add additional cost for some of the options. I also wanted to be able to swatch my thread colors that would accordion. I did have to provide an example of a store that had what I was asking for because they initially said they couldn't do it. Once they had the example the coding was completed in a very timely manner. In the end it does exactly what I needed.
Hi there. Working with merchants who have clarity on their requirements makes it easier for our developers to get the code implemented properly.
We are happy that you enjoyed our services! Best of luck with your business!
Very confusing app, nowhere to contact the manufacturer. Still have not made any progress using infinite products options and cannot get any human on the phone!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.
Thank you for letting us know about this.
AVOID THIS APP! I installed this app but was having problems getting it to work. I reached out to support who promptly got it to work. However, it interfered with another app which was critical to my business and as a result messed up a bunch of orders. I desperately tried to reach support for help. They sent one useless email to me and then ghosted me. Despite many messages, I could not get a response from support. Terrible service, terrible app. Avoid at all cost.
Hi there,
We apologize for the issues you were facing. Code Conflicts can occur with apps and unfortunately, there’s not much we can do as other apps will require reworking as well. Our goal is to provide a solution to a big problem like Product Options in a way that is least intrusive to customers. With over 1000+ apps in the marketplace, some apps do become incompatible and we try our best to make all apps be compatible with ours.
Our Support is currently free and we have tens of thousands of users that require assistance in some ways. That does impact our SLA policy at times but we manage and answer every single support request.
We will continue to work with other app developers like Local Delivery to see if we can avoid any code conflicts and collaborate further to provide a great experience, as we already do to our tens of thousands of Product Options customers.
We've also asked our manager to get in touch with you regarding this review.