ハルク製品オプション
パフォーマンス、デザイン、統合性のすべてにおいて、最高水準を満たしています。 新しいウィンドウで開くの詳細を確認する
レビュー (1,122)
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Saro was great and patient as were the others prior to her who helped me,,,I don't go in and add or change products much and it has been a long time since I have had to and forgot all the instructions but Saro and others walked me through it,,THANKS SO MUCH
Great app even better support. Very helpful and quick to respond. Real agents, no bots. Thank you!
Great app, really easy to install and configure. Had a small issue with integrating with my Shopify theme, but this was rectified efficiently and effectlvly in a very short period of time by experts Ujwal & Saro! Super customer service and a great product.
Danna is very helpful. Thank you!
Excellent customer service. I had 3 questions. All were solved via chat within minutes. Special thanks to — Ujwal — :)
We’ve been using this app to manage additional fees and options for our store, but multiple problems have arisen where fees and selected options were not reflected correctly. This has caused significant losses for our business. Despite contacting their support team numerous times with detailed information and requests for concrete solutions, we’ve experienced:
Vague responses lacking specifics
Insufficient investigation into our reported issues
Evasive answers regarding timelines and next steps
We found their approach to be far from transparent or proactive. Ultimately, the root cause of our problems was never clearly identified, and no effective resolution was provided.
In our opinion, the drawbacks caused by poor support far outweigh any benefits this app might offer. After comparing with other solutions, we regretfully conclude that this app does not meet our standards for reliable assistance. Hence, we are giving it a 1-star rating.
Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
The app works great, but the most impressive part of this company is the team.
I requested some custom settings, and Hamza was assigned to me as the programmer. I’m truly impressed by his patience, professionalism, and problem-solving skills. He delivered exactly what I needed, and he did it perfectly.
Thanks to Hamza, I was able to achieve something that nobody else could help me with.
Thank you, Hamza!
Great customer support! I've been using the app for 6+ years
Thank you for being a long-time user of our app! We truly appreciate your trust over the past 6+ years, and we’re glad our support has consistently met your expectations.
I am yet to explore the application but Kenan form the support team was very much supportive, patient and knowledgeable. it seems to be a good start, I hope the application proves reliability in actual use.
Thank you for your positive feedback! We're thrilled to hear that Kenan from our support team provided you with the support and knowledge you needed. It's great to know you're feeling optimistic about the application. As you explore our product options further, please don’t hesitate to reach out if you have any questions or need assistance. Your feedback is important to us, and we look forward to seeing how the app performs for you!
Best regards,
The HulkApps Team
Nitesh さんが丁寧にサポートしてくれました。ありがとうございます。
レビューありがとうございます。Nitesh がサポートできて光栄です。今後もご不明点があればいつでもご連絡ください。