ハルク製品オプション
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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We needed a solution to add all the options our products come with. After hitting our head against the wall during migration, we discovered that there was an app to accomplish what we needed, thank goodness!
We're thrilled to know that our Hulk Product Options came to your rescue! Your words brought a smile to our faces here at HulkApps, and it's fantastic that you found our app useful for your products' multitude of options. We're just a message away if you need any further assistance. Thank you for your fabulous review and 5-star rating, it truly uplifts our spirits. Your feedback is essential in our constant endeavor to improve and serve our users better.
Warm regards,
The HulkApps Team
We installed this app to assign variants to products in bulk and it works perfectly. There is also the option to add extra charge to variants.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Please let us know if we can help with anything else!
Muy buena aplicación y excelente servicio de atención al cliente. Utilizamos en estos momentos la versión gratuita y cubre nuestras necesidades y cuando hemos necesitado algo, nos han atendido y solucionado los problemas muy rápido.
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
Have a beautiful day!
Overall, not a bad app - the free price tag is hard to beat!
BUT - there are a few reasons that I will NOT be continuing to use this app.
1) The options do not export with the order.
This is the biggest issue with this app for our business. Our process involves exporting the orders and creating a to-do list based on that spreadsheet. The options chosen aren't on this spreadsheet, which means we have to manually pull up the order and input which options were chosen. I haven't looked into any other apps to see if this is a universal problem, but it definitely is a deal-breaker on this app.
2) The pricing is handled in a confusing way.
I love that you can include an add-on price for each option but the way that it is reported is confusing and not as seamless as I would like. It adds these prices as a separate line item. So for example, we have an item that has a base cost of $1 and charges an extra dollar for each accessory added. The way that this is shown on the invoice is
Item A - $1
Customization Cost for Item A - $4
Splitting it up like this makes it a little confusing for the customer. It also affects that exported spreadsheet and makes it confusing for us as well.
I also don't like that if there isn't a charge for customization, it includes the [$0.00] price tag on the invoice which looks cluttered.
3) You can not add/edit/look at the options from the listing itself
The way this app works is that you create and assign the options from within the app. There is no way (that I have found) to access these options from each listing or even see what options are assigned to that item. This wasn't a deal breaker and I also don't know if this universal to other apps, but it was something that was a little inconvenient.
4) The app is not incredibly easy to install
Many of the other apps I have used on Shopify have been fairly simple to install and set up. I was surprised that installing this app actually involved editing the code. I am by no means a coding expert but I do have a tiny bit of experience. I can't imagine someone who is a complete novice having to go through those steps. It seems from other reviews that Hulk Code has great support to help you activate the app but if you are a stubborn independent person like me, this could be frustrating to potentially HAVE to ask for assistance.
Again, overall not a terrible app - I just wanted to throw my two-cents in about this app after using it for a couple of days.
Thank you for sharing an honest insight into the pros and cons of using our app for several days. We really appreciate your efforts to help developers like us understand what are the pain points for merchants who actually use the app in their day-to-day operations.
We would like to inform you that we take user feedback very seriously and try very hard each day to improve our app and provide better user experience.
We will do a better job next time and hopefully earn your trust back.
As of now, we are still looking into Exporting options with Orders.
For price adjustment - we do display a breakdown of the charges to avoid confusion.
With the app improvement update which we rolled-out this year, we have taken care of option listing display. We not only sync products, but also its variants, so you could upsell your products as options.
Our setup and install guide is detailed enough to guide coders, but for novices like yourself, we personally look into each store, to install and setup your options, so you get what you want and that too: hassle-free!
Let us know if you ever decide to re-install the app, our team will provide you priority support. :)
Es exactamente lo que necesitaba, es sencilla y rápida, cumple perfectamente con su función, ¡excelente aplicación!. Recomendada al 100%
Thank you so much!
We use Hulk Apps for both our websites, their apps are very intuitive and work great with integrating your theme style! Great customer service with prompt responses. Best Shopify apps around! Hulk Product options has a nice variety of options and condition abilities and looks great, look forward to continued use of their apps.
I wish I would've known that an automatic discount doesn't work with BOGO deals before black friday. It ruined my entire sales day since the code wouldn't work since it was auto and a buy x get y. The customer service rep Nisha was great though
Please accept our sincere apologies for any inconvenience caused by the lack of our application’s performance. We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.
Great service. Had a problem with the product options app, they handled it quick. I can recommend them.
Thank you so much for taking the time to leave us this amazing review. We're eternally grateful!
Really good and good customer service from me thanks for your help today and every day I ask for help.
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.
Excellent and reliable customer support! Responded to my queries very quickly. Loving the app too, very easy to customise and use
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.