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Outstanding customer support! Had an issue and was able to get help through the chat and they found my error in only a few minutes
Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
They are great!! Very helpful and explaining every doubt. And of course solving the request. Thanks a Lot!!
Hey there, thanks so much for the review; we're so happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
They solved my problem quickly and successfully. Help me much. Thanks. This app provides some featured options, uploading files, image buttons, etc. If your store sells custom products, I really recommend you to try this app.
Thank you so much for your response. We’re happy to hear we hit the mark for you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
I use the Hulk app to help with purchase options. My site is LIVE and the issue I had was handle expeditiously by Mr. Amit! Thank you... you know your software!!
Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
Discount functionality didn't work after adding this app. Also, their support is not willing to fix it. Do not use this app if you want discount functionality working.
The discount code functionality issue has been resolved. Let us know if you need our help in re-installing our app. :)
We asked our manager to reach out to you to talk about the issues you were having.
This app fits exactly m'y needs. I had a problem coz' m'y theme. The support fix the problem on a very fast and efficient way.
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our specialists were able to help you out with getting Product Options installed and stylized properly so that it wasn't interfering with your theme code. :-)
We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps!
Best of luck with your business! We look forward to seeing your continued success.
I had a problem with the product options app not showing up at checkout. Deepa was amazing she responded back fast and helped me work through every problem! We got everything working back to normal in less than a day.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
Perfect app for product options, once you can get it all set up and working properly. It was conflicting a little with my current theme but Hulk App people were nice enough to finally help me, took a while. The app is free, I love a free app but I wouldn't mind paying for it if it would mean Hulk would add in a little better support and also add the feature to be able to used coupon codes. I spent months trying to get this app set up and started using it and realized that there is a conflict between the app and the shopping cart and once you have the options applied to a product, that product can no longer use coupon codes at all. So customers can't use ANY coupon codes with any of my personalized products and that stinks. Hulk says they have plans for this feature in the near future but I can't wait so I have to change to a different app that is going to now cost me $20 a month, which I am not happy at all with. I have tried all the other options apps and they all are no good.
Hi there,
Good news is that the app is now compatible with coupon codes! Sorry you had to uninstall the app earlier. Kindly let us know if you want to give it another shot and our team will take care of the rest.
The service I received on not one but two requests where excellent. The service team put in a lot of effort to assist me.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get prompt assistance from our awesome support team! We appreciate the kind words. :-)
Please let us know if we can assist with anything else! Have a great day!
The support is excellent and the app does what I need it to. Very easy. I'm a relative novice and so it being so simple is particularly good.
Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.