ハルク製品オプション

For months (including the holiday season), this app has caused a hiccup in customers being able to add my products to cart. As an online retailer, that is detrimental to my business. On COUNTLESS occasions I reached out to customer support with absolutely 0 help. Uninstalling and very disappointed.

Product is nice, but conflicts with various themes. Be ready for them to send you to the theme designer when 'Hulk Product Options' is creating issues. I used the app for 3 years, uninstalled it, then reinstalled out of necessity. The tech support is inconsistent, some techs will try to help others will blow you off. I've stopped using this plug-in on our other Shopify sites, I'm done to one instance now.

This app is really buggy and breaks out of the box shopify features in order to have to use their other tool in regards to discounts (hulk volume boost).

And now new issue discovered, the options price increase does not reflect on checkout.

Their real-time support is completely useless and i have to guide them where to find their own application information, i am a paid user the support is ridiculous.

The only cool thing about it is the customization possible to the form itself on products and the flexibility of conditions. It just causes a huge problem for the checkout process

Unfortunately, I've had a couple of issues - and now you need the middle package to do the few basic things I need from this app. Which effectively, doubles what I was budgeting for. Will be looking elsewhere.

I used this app to gather personalization details and photos for custom party favors. It worked well for a while, then all of a sudden, it would not include uploaded photos to orders. When I contacted support, they "fixed" the issue (but broke my mobile view). I tested it out on the computer and it seemed to work. BUT to find out there "fix" disabled my mobile menu and search bar, leaving my website useless for mobile buyers and if you did add a personalized listing to the cart it would change the qty to 2 automatically instead of one, this only occurred with listings with option sets connected to it. I've since, uninstalled and will be looking for an alternative solution.

EDITED FROM 5 STAR

THIS APP IS ONLY WORTH USING IF YOU UPGRADE TO THE SECOND LEVEL OF SUBSCRIPTION ($20) BASIC LOGIC IS LOCKED BEHIND IT.

Works extremely well, it has every option you could imagine. Text boxes, Swatches, Tick boxes. The logic works perfectly. It may take a while to understand what each option does, but it's very simple when you do. The support is also exceptional, arguably the best I have ever used. They will add custom code if their display options aren't what you need. A big thanks to Haris.

Loved this app until it stopped working for my website. My website runs on personalized items, without this feature my products are useless. Can someone please inform me why the app stopped working? My entire store is on pause.

update- app is back. i hope this does not happen again..

Update- app stops working every couple of months, thinking of switching to a new app if this occurs again

It's a great app but the problem is that if you have a discount code on specific products or collections the discount code won't work. It only works when you set it up for the "entire collection". They also don't have a fix or plans to fix this. So it's great but this bug makes it useless :(

Don't spend time installing this if you are running product specific discount codes. It won't work.

I had two products that I applied conditional options to in an almost identical way, each with custom pricing for the different choices. One of them worked great. For the other, the custom pricing didn't work for one of the options which allowed several orders to get placed for much less than the item would have cost. I contacted their support team who gave somewhat generic responses and then told me that the issue had been fixed. When I went to test it, the behavior was the same. I discovered that the ordering of the options was somehow affecting which option set pricing worked. I opened another support ticket and never heard back.
I had really high hopes for this app but it seems to have bugs and the support felt really lacking, especially considering that I was in the free trial period during my interaction and felt quite unsupported while setting everything up.

I'm temporarily removing the product the options aren't working on, have paid for a month's use of the app and am moving to a different solution as soon as I can.

I've added 100+ options to separate products on our store. One of the options, on our most popular product, does not add the cost to the subtotal, which is a very big deal. Every other option seems to work fine, except the one that matters most to our store. I'll update this review if I can get this resolved, but it's causing a big headache at the moment.