レビュー (1,877)

総合評価
4.7
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2024年6月21日

This app is almost perfect! There are a few quirks that I wish could be done like I wish some listings wouldn't say $0.00 initially or show no price at all until an option is chosen, just little things like that, but overall I'd give this app a 4.7 star. The customer service is stellar and they respond so quickly and are so wonderful to work with. It's relatively easy to do on your own, once you get used to it. And what you can't figure out, you just reach out and they help you figure it out and VOILA! I would definitely recommend this app and it's been the best options app I've used and I've tried a handful. xo

Bubba Bear Studios
アメリカ合衆国
アプリの使用期間:約4年
2024年6月10日

The support advisor was outstanding Muaza and extremely helpful. The problem was immediately identified and sorted out.

I gave the app 4 stars because there should have been more communication between Shopify and the app for the issue at hand (discounts and customization) as this issue as a whole took 3 attempts over 3 days and about 6 hours of time wasted plus lost me valuable time in which it send out a newsletter missing the deadline for a fathers day discount. Shopify seemed unable to identify the issue which is that the hulk customization app is not compatible with discounts. Whose fault this is i do not know ..

however once the problem was identified by the 3rd shopify advisor and then the Hulk app advisor it was quickly sorted out. My advisor i feel went above the call of duty . The problem is resolved

tfench
イギリス
アプリの使用期間:3年以上
2024年9月2日

Good customer service and easy to use. Worth it!

PC Alchemy
イギリス
アプリの使用期間:29日
2024年9月18日

Nice and effective support.

Nordic Hydrate
デンマーク
アプリの使用期間:4日
2024年4月15日

Great Add On and Great customization options!

Custom Sign Sisters
アメリカ合衆国
アプリの使用期間:5ヶ月
2023年11月3日

Valuable app for our business, have been using for 3 years. Support is good, though I have found it frustrating sometimes. Ultimately they get it working. App is good value for the cost.

BBJ pop merch
カナダ
アプリの使用期間:約3年
HulkApps.comが返信しました 2023年12月4日

We appreciate your support and are so glad to hear that our Hulk Product Options app has been valuable to your business over the last 3 years. Your feedback about our support team's service is duly noted, and we sincerely apologize if there have been instances where you found it frustrating. We're constantly working on improving our services, and your experience as our user is of utmost importance to us.

We assure you that your feedback matters a lot as it helps us to enhance our services. Please don't hesitate to reach out again if you have further concerns or need assistance. We'll readily assist you.

Thank you once again for your continued trust over the years.

Best,
The HulkApps team

2023年12月28日

I like the app, but it always seems confusing. Help chat is helpful but quite often seems to take a long time...

BlackVoltAmplification
アメリカ合衆国
アプリの使用期間:2年以上
HulkApps.comが返信しました 2024年1月3日

Hello! We're delighted to hear that you appreciate the Hulk Product Options app. We understand that navigating new software can sometimes be challenging, and we're grateful for your patience.

Your feedback on the confusion you experienced and the time it takes for our chat service to respond is noted and truly important. We're sorry to hear this and we promise to make adjustments to improve your experience.

Please feel free to connect anytime with our support team as we'd love to walk you through to make the usage of our app smoother for you.

Thank you again for rating us and sharing your experience. Your feedback guides us to enhance our services.

Best regards,
The HulkApps Team

2023年11月2日

So far very good, live chat support has been very helpful twice now. I think adding full walkthrough videos showing how to do each string of customizations would be very helpful. So far i've not been able to find or be directed to any long form videos.

The Seat Lab
アメリカ合衆国
アプリの使用期間:6ヶ月
HulkApps.comが返信しました 2023年12月4日

We're glad to hear that you're finding our app very good and that our live chat support has been helpful! Your feedback about the need for comprehensive walkthrough videos strikes a chord with us. We understand how this can enhance user experience with each string of customizations. We appreciate your suggestion and will seriously consider it moving forward.

If there is anything else you need assistance with or any queries, feel free to reach out to our support team. Your feedback matters a lot to us and helps us to improve.

Best,

The HulkApps Team

2024年2月29日

it has limitations but is incredibly useful!

Pheek's Audio Services
カナダ
アプリの使用期間:約1年
2023年12月4日

Great service and help from Adna

Sparkle Society
アメリカ合衆国
アプリの使用期間:2年以上
HulkApps.comが返信しました 2023年12月6日

Hi there,

We're thrilled to hear about your positive experience with our service and especially with Adna! Your commendation truly means a lot to us.

However, we have noticed a 4-star rating and we want to make sure that you're completely satisfied with our service. If there's anything specific you think we could improve on, we'd really appreciate your further feedback. Remember, we're always here to help.

Thank you again for taking the time to review our app. Your feedback goes a long way in helping us serve you better.

Best wishes,

The HulkApps Team